Senior Analyst, People Operations

Summary

Join Evolve, a company dedicated to simplifying vacation rentals, as a Senior Analyst, People Operations. You will implement and manage scalable HR systems and methodologies, optimizing processes like onboarding and offboarding. As a subject matter expert for people systems (ATS, LMS, HRIS, etc.), you'll manage employee data, prepare reports, and provide excellent customer service. You will also contribute to strategic People Operations objectives and ensure compliance. This role requires a Bachelor's degree, 5+ years of experience in HR, and expertise in HR systems. Evolve offers competitive compensation, comprehensive benefits, and opportunities for professional growth.

Requirements

• Bachelor’s degree in human resources or other business-related field
• 5+ years of experience in related human resources role(s)
• Experience maintaining and enhancing HR systems (HRIS, LMS, ATS, Survey Platforms, etc.)
• Excellent written and verbal communication skills
• Excellent organizational skills and attention to detail
• Able to prioritize competing projects and deadlines
• Excellent relationship building and maintenance skills
• Ability to balance business needs and regulatory compliance with a commitment to providing outstanding customer service to optimize the employee experience
• Ability to successfully apply a growth mindset to enhance individual, team, and/or organizational outcomes; independently owns self-development and seeks out opportunities for growth
• Demonstrated focus on continuous improvement with an interest in innovation and invention
• Demonstrated ability to collaborate effectively with team members and cross-functionally across the company to work toward achieving strategic goals
• Firm understanding of state-specific employment laws, and applicable Federal laws and regulations
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies to internal policies and procedures
• Strong analytical and problem-solving skills with a commitment to producing data-driven results
• Ability to effectively (re)prioritize tasks based on competing urgencies or needs
• Proficient in Microsoft Office Suite

Responsibilities

• Serve as lead administrator and subject matter expert for HR systems (HRIS, LMS, ATS, Performance Management, Surveys, etc.)
• Ensure data integrity, functionality is optimized, and systems are integrated for efficiency and an overall positive user experience
• Research, recommend and implement scalable methodologies and systems to optimize and streamline HR systems and core processes like onboarding, hiring, offboarding, benefits administration, leave and accommodation management, learning and talent development, and others that make up the employment life cycle
• Run reports, analyze data, make required compliance filings and provide information to leaders in a user-friendly format
• Provide excellent customer service to internal stakeholders by monitoring, triaging, and responding to employee inquiries, as well as interfacing with external stakeholders in a method-appropriate and timely manner
• Manage the systems to facilitate employee engagement surveys, pulse surveys, exit interviews, new hire surveys and other survey indexes
• Provide coaching and guidance to employees and managers regarding policies, processes and performance management. Escalate issues and topics that exceed scope or require evaluation of an exception
• Contribute to achieving People Operations strategic objectives by assisting with initiative development, proposal, project plans, project management and execution
• Maintain strict confidentiality and professionalism when dealing with sensitive or private information
• Strive for operational excellence and execution of People Operations activities while identifying opportunities for efficiency and automation wherever possible to scale delivery
• Ensure personnel and other HR records for all employees are complete and in compliance. Audit as necessary or requested
• Create and update department processes to ensure accuracy and completion
• Maintain and expand knowledge and understanding of existing and proposed federal and state laws/regulations affecting human resource management
• Model and reinforce actions and behaviors consistent with the Company's values, mission, and culture
• Collaborate on departmental and cross-functional projects or initiatives as needed or required
• Perform other related duties as necessary or assigned

Preferred Qualifications

• Experience with Workday and other HRIS, Betterworks, Greenhouse ATS and others
• Previous benefits and leave management experience

Benefits

• Salary range is $91,000 to $105,000, depending on relevant experience
• 401(k) with a 4% immediate vesting match
• 16-18 weeks of paid parental leave for birthing parents and 10 weeks for non-birthing parents
• Infertility coverage
• Comprehensive medical, dental, and vision plans (100% employer-paid for individual enrollment)
• 10 free mental health visits
• Pet insurance
• Generous PTO
• RTO (for full-time exempt employees)
• Sick leave
• Holidays
• A personal holiday to celebrate what matters most to you
• Annual Evolve travel credit after one year
• Discounts on stays at all Evolve properties
• World-class onboarding programs, learning, and development resources
• Employee Resource Groups celebrating our diverse communities at Evolve