Senior Analyst, Protective Intelligence

Summary

Join Twilio as a Senior Analyst, Protective Intelligence and contribute to a safe working environment by conducting open-source research to monitor and assess security threats. You will develop due diligence products to inform the business about risks related to Twilio's people, assets, information, and brand reputation. This role involves analyzing security threats, the global geopolitical environment, and other matters that could impact Twilio's operations. You will develop timely, actionable analysis and collaborate with cross-functional partners to refine intelligence strategies and improve intelligence products to meet the business needs.

Requirements

• 2-5 years of experience in public or private sector intelligence, international security risk assessment, international affairs, investigative journalism, investigative research
• Demonstrated ability to parse security threats and advise on risk mitigation strategies specific to the interest of technology companies
• Experience interfacing and collaborating with executives, peers, regulatory agencies, and external clients to develop solutions and gain consensus
• Experience conceptualizing and executing on numerous initiatives and balancing competing priorities
• Ability to think critically, creatively, and strategically

Responsibilities

• Develop refined protective intelligence governance and processes
• Develop strategic, tactical, and operational intelligence products in support of projects with broad and highly-visible impact to the organization or our people
• Provide timely, accurate, brief, and actionable intelligence which serve as early warning on domestic, international, and localized issues, global trends, events, and travel risk
• Provide briefings to leadership and stakeholders at all levels on intelligence-driven risks to aid in effective and efficient decision-making
• Collaborate with cross-functional partners to develop a comprehensive view of risks to Twilio, refine intelligence strategies, and continuously improve intelligence products and deliverables to meet the needs of the business

Preferred Qualifications

• Experience in producing intelligence product within public sector technology
• Ability to identify root cause and solve complex problems
• Possess excellent interpersonal, communication, and presentation skills

Benefits

• Competitive pay
• Generous time off
• Ample parental and wellness leave
• Healthcare
• Retirement savings program
• Remote work
• 10% travel