Remote Senior Associate, Strategy & Operations

Summary

Join us at Headway, a mission-driven company building a new mental healthcare system everyone can access. We're seeking an operations professional to design and build scalable products and processes that enable our business growth.

Requirements

• 3-5+ years of experience in consulting / operations / investment banking or related experience; operations experience at a high-growth startup is a plus
• You are a self-starter. Master disambiguator/simplifier and constantly pushing toward clarity and execution
• You are highly data-driven. Can drive complex analyses and translate into key actionable insights, projects and OKRs
• You are a collaborator. Proactively partners across teams while holding teams accountable for business results
• You are a systems thinker. Inclined to solve problems with product and automation
• You are a team builder. You are passionate about growing and developing a team

Responsibilities

• Design and build foundations for a variety of 0-1 initiatives within the Operations function, such as piloting new products, processes, and programs
• Drive the build, execution, monitoring & ongoing implementation of scalable products and processes that enable us to deliver on core business challenges
• Lead cross-functional efforts with our product, engineering, payer, and CX teams to drive core ops processes and achieve team OKRs

Benefits

• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development