Senior Associate, Organization Effectiveness

Summary

Join Point B, a business innovation firm, and contribute to the success of our clients by assessing the scope of change they face, building engaging deliverables, and driving change management initiatives. You will collaborate with colleagues and clients, developing and executing training and communication plans. This role requires 4+ years of experience as an OE/change management practitioner and strong project management skills. You will work on critical initiatives with diverse clients, from startups to Fortune 500 companies, and have opportunities for professional development and growth within a collaborative and supportive environment. Point B offers a competitive salary, benefits, and opportunities for employee ownership.

Requirements

• Experience: 4+ years’ experience as an OE/change management practitioner
• Skills: designing and facilitating stakeholder and leader working sessions, identifying engagement strategies relevant to client culture and connecting engagement outcomes to the client's overall organizational strategy and objectives
• Project Management: 2+ years’ experience managing projects, including scoping, planning, executing, and monitoring, with a track record of successful project delivery
• Exposure to change management methodologies/tools
• Participated in client design sessions where change impacts were captured and subsequently validated, and mitigations documented and approved
• Analyzed and clearly summarized information from various sources, such as existing documents, online research, stakeholder interviews and internal experts
• Demonstrated acumen in the fundamental skills required to support change strategy design and change delivery
• Developed polished, professional OE deliverables for a variety of audiences
• Demonstrated consulting agility and flexibility to build rapport with clients and drive to successful outcomes in the best interest of clients
• Created visually appealing and professional documents using the Microsoft suite and other visualization and facilitation tools such as Mural
• Experience collaborating across multiple teams and leaders in a matrixed environment to get work done
• Communication Skills: Excellent verbal and written communication skills
• Client-Focused: Demonstrated experience working directly with clients, understanding their needs, and delivering solutions that meet their expectations
• B.A. or B.S. degree required
• Ability to travel to client site
• Ability to work remotely
• Ability to work non-standard work hours as necessary
• Role may require up to 80% travel

Responsibilities

• Assess the scope of change our clients face as they embark on new opportunities and overcome challenges
• Contribute to approaches that drive awareness, readiness and adoption across a wide range of initiatives including technology, business process, mergers/acquisitions and organizational changes
• Build engaging deliverables, communications, and workshops, in collaboration with Point B colleagues and clients
• Help drive and/or lead all aspects of a change management engagement, including stakeholder assessments and interviews, change impact analysis and mitigation, business readiness assessments, development and execution of training and communication plans, and creating communications
• Develop/Build skills in other OE competencies: talent management, HR transformation, organizational design and activation, operating model design and activation
• As desired/interested, contribute to business development efforts to help qualify client needs
• Build authentic relationships with individuals in work groups and teams; proactively contribute and support team efforts while helping clients
• Have opportunities to work in various industries, including Healthcare, Life Sciences, Media & Technology, Financial Services, Manufacturing, Consumer Products & Retail, and many others
• Work on critical initiatives with top clients of all types, from start-ups to Fortune 500 companies
• Learn and grow by working alongside some of the best Organizational Effectiveness experts in the business, as well as Point B Solutions experts in other areas such as operations, supply chain, technology, strategy, mergers & acquisitions, data & analytics, and others
• Exercise an entrepreneurial spirit and contribute to the firm’s growth as an employee-owner
• Have a voice in identifying the projects to work on and clients that are of interest
• Consistently demonstrate Point B values

Benefits

• Bonuses are awarded at Point B’s discretion and are based upon individual contributions and overall firm performance
• Employee Ownership – We give employees a voice in directing their careers and the growth of our company. Our Employee Stock Ownership Plan (ESOP) is a non-contributory retirement vehicle that grows over time from annual allocations (based on individual compensation) and the value of our company
• Benefits – Point B rewards high performance with a total rewards approach that includes competitive base pay, benefits, and short-and long-term incentives — as well as flexibility, leadership development opportunities, and a culture designed to help our diverse team of individuals flourish