Senior Atlassian Products Administrator

Summary

Join CoinsPaid, a leading crypto payment gateway, and become our Atlassian Administrator. We are a rapidly growing, remote-first company with a global presence. In this role, you will manage and optimize our Atlassian tools (Jira, Confluence, Bitbucket), ensuring optimal performance and scalability. You will collaborate with various teams, provide technical support, and develop integrations. CoinsPaid offers a dynamic work environment, opportunities for professional growth, and the chance to be part of a successful and award-winning company in the exciting crypto industry.

Requirements

• 3+ years of experience as an Atlassian Administrator or in a similar role
• Proficiency in English with experience in verbal communication within international teams
• Strong knowledge of Jira, Confluence, and Bitbucket administration
• Experience with scripting and automation tools (e.g., Groovy, PowerShell, Python) to automate tasks and improve efficiency
• A self-starter mindset with analytical thinking and a curiosity to optimize and enhance tool usage
• Ability to work cross-functionally and communicate effectively with technical and non-technical teams
• Strong organizational and presentation skills
• Detail-oriented approach with a passion for improving productivity and collaboration tools

Responsibilities

• Administering and managing Atlassian tools (e.g., Jira, Confluence) to ensure optimal performance, availability, and scalability
• Configuring and customizing Atlassian tools to meet the needs of various teams, including workflows, permissions, and dashboards
• Developing and maintaining integrations between Atlassian products and other enterprise systems to enhance productivity and streamline processes
• Providing technical support and troubleshooting for Atlassian tools, addressing user issues, and implementing best practices for usage and maintenance
• Collaborating with cross-functional teams, including IT, DevOps, and software engineering, to gather requirements and deliver solutions that enhance project management and collaboration
• Creating and maintaining comprehensive documentation of configurations, procedures, and best practices for the administration of Atlassian tools
• Conducting training sessions and creating user guides to empower team members with the knowledge to effectively utilize Atlassian tools
• Staying current with industry trends and best practices in Atlassian tool administration and identifying opportunities to improve our toolset and processes

Preferred Qualifications

• Experience with advanced Jira administration, including custom plugins and add-ons
• Demonstrable experience in integrating Atlassian tools with CI/CD pipelines and other development tools
• Experience with cloud-based deployments of Atlassian products (e.g., Jira Cloud, Confluence Cloud)
• Familiarity with ITIL or similar service management frameworks
• Knowledge of agile methodologies and experience supporting agile teams

Benefits

• To become a part of this solid team, passionate about their jobs and the crypto industry as a whole
• To feel a great team spirit and meet people supporting each other's growth and development
• To become a part of a rapidly developing international company and a crypto payments leader
• By joining CoinsPaid now, you’ll participate in building the world's best crypto payment ecosystem, conquering new markets, and popularising cryptocurrencies