VP, Business Systems

Summary

Join Placer.ai as the Vice President of Business Systems and lead the strategic direction, implementation, and optimization of all business systems. Collaborate with cross-functional teams to identify business needs, evaluate technological solutions, and streamline processes. Leverage systems like Salesforce and other enterprise tools to enhance operational efficiency and drive business growth. This role demands strong leadership, analytical skills, and a deep understanding of business operations and information technology. You will manage vendor relationships, develop and execute strategic plans, and build a high-performing team. The position offers a competitive salary, excellent benefits, and a fully remote work environment.

Requirements

• Bachelor's degree in business administration, information technology, computer science, or a related field; MBA or Master’s degree preferred
• 15+ years of proven experience in a senior leadership role overseeing business systems, enterprise applications, or IT operations
• Strong understanding of business processes, operations management, and project management methodologies
• Demonstrated ability to develop and execute strategic plans, drive change, and deliver measurable result
• Excellent communication and interpersonal skills, with the ability to build relationships, influence stakeholders, and collaborate effectively across all levels of the organization
• Solid understanding of enterprise software systems, including CRM (Salesforce), and other business applications such as Gong, Planhat, Ramp, Outreach, and ZoomInfo
• Knowledge of emerging technologies and trends in business systems, such as cloud computing, data analytics, AI, and automation
• Experience managing budgets, vendor relationships, and complex technology projects
• Proven expertise in Salesforce administration, configuration, and optimization (Salesforce certification(s) highly desirable)

Responsibilities

• Develop and execute a comprehensive strategy & strategic vision for the organization's business systems, aligning technology initiatives with business objectives and long-term goals
• Lead the evaluation, selection, and implementation of business systems, ensuring seamless integration with existing infrastructure and applications
• Identify opportunities to streamline business processes and workflows through the effective use of technology, automation, and best practices
• Work closely with stakeholders across departments, including Finance, Operations, Sales, Marketing, Product, Engineering and IT, to understand their needs and priorities and ensure that business systems effectively support their requirements
• Manage relationships with technology vendors and service providers, including contract negotiation, performance monitoring, and adherence to service level agreements
• Drive organizational change by promoting the adoption of new technologies and processes, providing training and support to users, and fostering a culture of innovation and continuous improvement
• Establish KPI’s and other relevant metrics to measure the effectiveness of business systems and track progress towards strategic goals, providing regular reports and insights to senior leadership
• Identify potential risks and vulnerabilities related to business systems, develop mitigation strategies, and ensure business continuity and disaster recovery plans are in place
• Build and mentor a high-performing team of business systems professionals, providing guidance, coaching, and professional development opportunities to enhance their skills and capabilities
• Act as the organizational expert on Salesforce, overseeing its configuration, customization, and adoption to maximize ROI and user satisfaction

Preferred Qualifications

• Experience in a fast-paced, high-growth environment—startup or tech industry experience is a plus
• Hands-on experience with additional platforms such as Google Workspace, Atlassian Jira & Confluence, HubSpot, NetSuite, Databricks or Tableau
• Knowledge of AI-driven tools and their integration into business systems
• Familiarity with Agile or Lean methodologies for process and system optimization
• Strong understanding of business operations, process optimization, and enterprise technology ecosystems (e.g., CRM, ERP, BI tools)

Benefits

• Competitive salary
• Excellent benefits
• Fully remote
• The U.S. annualized pay range for this position is $240,000-$290,000 USD. In addition, certain roles have the opportunity to earn sales-based commissions
• Base pay offered within the stated range may vary depending on multiple individualized factors, including job-related skills, professional experience, education and licenses (if applicable), work location and compensation market data
• Placer provides medical, dental and vision coverage as well as flexible time off, 401K and equity awards for certain roles