Senior Azure Engineer

Summary

Join Enavate as a Senior Azure Support Engineer and play a key role in designing, developing, and managing internal and customer Azure and Microsoft 365 environments. You will manage and maintain clients’ Azure public cloud environments, troubleshoot complex infrastructure issues, and collaborate with customers. Responsibilities include Azure and Microsoft 365 infrastructure management, project leadership, strategic planning, collaboration, maintenance and incident management, and change management. This remote position in Ukraine requires 6+ years of experience in Azure, Microsoft 365, Windows Server, and Citrix technologies, specific certifications, and strong technical and soft skills. Enavate offers competitive benefits including health insurance, wellness programs, flexible work arrangements, professional development opportunities, unlimited PTO, and employee recognition programs.

Requirements

• 6+ years of experience implementing and supporting Azure, Microsoft 365, Windows Server, and Citrix technologies
• Proven experience with Citrix ADC, CVAD, Citrix Cloud DaaS
• Extensive knowledge of Windows technologies: RDS, IIS, GPOs, and Active Directory
• Familiarity with Netscaler Load Balancing solutions and Azure networking
• Experience with ASR/DR testing and failovers
• Citrix CCA-V certification or equivalent work experience
• AZ-104 certification
• AZ-800 certification
• MS-102
• Working knowledge of Microsoft CSP program and Lighthouse
• Working knowledge of Azure and IaaS Microsoft 365 Modern Workplace technologies
• Ability to troubleshoot and resolve complex Azure, Windows, and Citrix issues
• Understanding of data communication architectures
• Positive attitude with a passion for solving challenging infrastructure issues
• Strong interpersonal skills and the ability to collaborate with customers and team members
• Ability to manage multiple tasks and projects simultaneously
• Self-starter capable of working independently on complex tasks
• Demonstrated ability to perform well under pressure
• Bachelor’s Degree in MIS, Computer Science, or equivalent experience

Responsibilities

• Implement, support, and maintain 24x7 customer Azure environments, including Citrix and Windows technologies for remote application access
• Manage Azure configurations and resource deployments in compliance with established technology policies
• Troubleshoot and resolve Azure performance issues and manage the availability of critical services
• Implement, support, and maintain Microsoft 365 environments for Enavate and its clients
• Lead multiple large-scale projects in a fast-paced, dynamic environment
• Provide technical leadership to team members and guide them in resolving Azure, Windows, M365 and Citrix escalations
• Make ongoing recommendations to improve Azure, Citrix, and Windows policies and standards
• Design technical solutions that enhance performance, increase redundancy, and add flexibility to infrastructure
• Collaborate with customers and team members to troubleshoot and resolve infrastructure issues
• Coordinate with third-party vendors, evaluate vendor software, and make recommendations to leadership
• Prioritize and resolve incidents, ensuring timely resolution
• Participate in on-call rotations as an Azure and Citrix escalation engineer (approx. one week per month)
• Build and maintain cloud environments for high availability, ease of maintenance, and scalability
• Ensure proper upgrade and backup strategies for core infrastructure
• Regularly participate in change control activities following ITIL change management standards

Preferred Qualifications

• Additional Citrix or Azure certifications
• Powershell scripting for deployment automation

Benefits

• We offer competitive health insurance, wellness programs, and mental health resources to support your well-being, both physically and mentally
• We believe in work-life balance, which is why we offer flexible working hours and, where applicable, remote work options to help you manage both your professional responsibilities and personal needs
• Your growth matters to us! We provide access to a range of training programs, workshops, and reimbursement for certifications and courses, helping you continuously expand your skills and advance your career
• Take the time you need to recharge with unlimited paid time off (PTO), which covers vacation, sick leave, holidays, and personal days. We support you in maintaining a healthy work-life balance, so you can perform at your best
• We appreciate and celebrate the hard work and achievements of our team. Our employee recognition programs are designed to acknowledge your contributions and ensure you feel valued at every step of your journey with us