Senior Billing Analyst

Summary

Join Abacus as a Senior Billing Analyst and play a key role in our billing team. You will leverage your analytical skills and attention to detail to ensure accurate client invoicing. Collaborate internally and externally to address billing inquiries, improve processes, and contribute to various projects. This position is ideal for an experienced IT billing specialist seeking to make a significant impact in a thriving, rapidly expanding IT services company. You will work with various teams to ensure accurate billing and reporting. The role requires strong communication, analytical, and problem-solving skills. Abacus offers a competitive compensation and benefits package.

Requirements

• 2+ years in a billing role at an MSP or IT services business with recurring revenue OR an IT consulting firm focused on Dynamics Business Central
• Bachelor's degree
• Must be in an Eastern or Central time zone
• Positive attitude
• Attention to detail
• Strong communication and customer services skills
• Excellent analytical and problem-solving skills
• Flexible – comfortable in a dynamic, rapidly-changing business environment
• Intermediate Excel skills

Responsibilities

• Communicate with teams across the organization to get answers to questions that relate to billing, and respond to client billing questions submitted via billing ticket board
• Clean & validate data to produce monthly billing reconciliation report, which is a critical step in our monthly recurring revenue billing process
• Complete monthly invoice variance analysis by customer and product
• Lead “first invoice review” meetings for onboarding clients, collaborating with Sales, Project Management (PM), and Client Experience Management (CXM) teams to ensure billable accuracy from the start
• Prepare and send invoices to clients
• Ad-hoc projects and reports as required

Preferred Qualifications

• Experience with Dynamics Business Central
• Dynamics 365 Business Central Functional Consulting Associate certification

Benefits

• Exposure to diverse array of technologies
• Part of a team of experienced engineers who aim to deliver exceptional service
• Competitive compensation
• Robust benefits package: medical, dental, vision, disability, life insurance, 401k, and PTO
• Opportunities to further technical education through online courses and certification reimbursement program
• Positive, friendly, supportive office environment
• Workplace perks such as healthy snacks, wellness program, and fun events