Senior Brand Designer

Summary

Join Help Scout's in-house Brand Creative team as a Senior Brand Designer! You'll be a key player in shaping our brand across various marketing materials, from website pages and blog imagery to product launches and internal programs. This senior-level role demands top-notch creative skills and high-level collaboration. You'll lead cross-functional projects, deliver high-quality work with minimal direction, and significantly impact our brand's visual identity. The role offers a competitive salary ($120,000-133,000) and a comprehensive benefits package. Help Scout is a fully remote company with a strong commitment to diversity and inclusion. We offer a unique work environment focused on progress, not perfection, and a culture that values collaboration and ownership.

Requirements

• Be a stellar visual designer with a keen attention to detail
• Be curious and consultative with teammates and cross-functional partners
• Leverage soft skills and asynchronous techniques to move work forward, often handling multiple projects in tandem
• Deliver work that addresses the metrics and business goals in a given brief
• Know when to use time-saving approaches and when to build new patterns & systems
• Tackle ambiguous projects by asking thoughtful questions that unblock you

Responsibilities

• Support the wider marketing team through designing new pages on our marketing site
• Create blog imagery
• Generate visuals for product feature launches
• Develop collateral for campaigns and internal programs, like our ERGs and company retreats
• Lead larger, cross-functional projects
• Deliver high-quality work with minimal direction
• Push our overall brand vocabulary

Preferred Qualifications

Two of your references should ideally be managers

Benefits

• Healthcare coverage
• Wellness resources
• Salary range of $120,000-133,000
• Remote work