Flagship is hiring a
Senior Brand Success Manager

Summary

The job is for a Brand Partnerships Lead at Flagship, an early-stage startup backed by Sequoia Capital and Index Ventures. The role involves onboarding and supporting brands, building successful partnerships, data analysis, and collaboration across teams to help small businesses thrive in the creator economy.

Requirements

• 7+ Years of Experience: Proven success in customer success, growth, or account management roles, ideally within a startup environment
• Relationship-Building Skills: Strong interpersonal and communication abilities with a talent for building trust and rapport across multiple customer groups
• Customer-Centric Focus: Deep understanding of brand and creator needs and a relentless drive to help them achieve success
• Scrappy and Resourceful Mindset: A ‘no problem is too small’ approach. You get creative with limited resources to get things done
• Data-Driven Decision Making: You love diving into the numbers to understand what’s working and what’s not because it helps figure out what to do next to support our customers

Responsibilities

• Be Our Brand Expert
• Onboard and Support Brands
• Get Creative & Build Successful Partnerships
• Data Analysis and Reporting
• Collaborate Across Teams

Preferred Qualifications

Passion for the Creator Economy: You understand the dynamics between brands and creators, and you’re passionate about helping small businesses on both sides win!