Senior Business Analyst

Summary

Join CoverGo, a leading global no-code insurance platform, and work 100% remotely on the latest technology for the Insurtech Market Leader. We offer a competitive salary and benefits package, including flexible leave, performance bonuses, and stock options. As a Business Analyst, you will collaborate with clients and technical teams to solve business problems, design processes, gather requirements, and ensure successful system implementation. We are a fully funded, international company with a diverse team and a commitment to creating a positive work environment. Our clients include major insurance companies like AXA and Bupa. We are looking for someone with at least 5 years of experience as a Business Analyst in the health insurance industry.

Requirements

• Minimum 5 years of experience as Business Analyst
• A degree in Business, IT or any relevant field
• Previous experience working in the health insurance industry is required (Insurtech or health insurance experience)
• Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
• Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
• Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
• Experience in an Agile and/or Scrum environment is a must
• Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow
• Excellent written and verbal communication skills in English
• Must be based in Singapore or Malaysia

Responsibilities

• Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
• Plan and design simple to semi-complex business processes and system modifications
• Make recommendations to improve and support business activities
• Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
• Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design
• Develop business requirements documents/user stories to support the required modifications
• May plan, allocate and monitor work of other business analysts
• Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
• Assist in providing time estimates for project related tasks
• Aid in updating process and procedural documentation
• Develop basic understanding of technical development cycle of mobile application or web portals
• Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc
• Any other task that may be assigned

Preferred Qualifications

• Health Insurance-related domain certification from INS/LOMA or III is an added advantage
• Technical writing skills are a plus

Benefits

• Fully Remote
• Flexible Leave
• Competitive renumeration package
• Performance Bonus
• Stock Options after 6 months
• Company activities and events
• Learning and development plan
• Remote work allowance