Senior Business Analyst

Summary

Join CoverGo, a leading global no-code insurance platform, and work 100% remotely on the latest technology for the Insurtech Market Leader. We offer a competitive salary and benefits package, including flexible leave, performance bonuses, and stock options. As a Business Analyst, you will collaborate with clients and technical teams to solve business problems, design processes, gather requirements, and ensure successful system implementation. You will work in an Agile environment, creating documentation, test cases, and supporting various project phases. CoverGo is an international company with a diverse team and a commitment to creating a positive work environment. We are fully funded and backed by reputable VC funds and strategic institutional investors.

Requirements

• Minimum 5 years of experience as Business Analyst
• A degree in Business, IT or any relevant field
• Previous experience working in the insurance industry is required (Insurtech or health insurance experience is preferred)
• Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
• Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
• Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
• Experience in an Agile and/or Scrum environment is a must
• Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow
• Excellent written and verbal communication skills in English
• Must be able to speak in Cantonese fluently
• Must be based in Malaysia or Hong Kong

Responsibilities

• Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
• Plan and design simple to semi-complex business processes and system modifications
• Make recommendations to improve and support business activities
• Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
• Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design
• Develop business requirements documents/user stories to support the required modifications
• May plan, allocate and monitor work of other business analysts
• Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
• Assist in providing time estimates for project related tasks
• Aid in updating process and procedural documentation
• Develop basic understanding of technical development cycle of mobile application or web portals
• Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc
• Any other task that may be assigned

Preferred Qualifications

• Health Insurance-related domain certification from INS/LOMA or III is an added advantage
• Technical writing skills are a plus

Benefits

• Fully Remote
• Flexible Leave
• Competitive renumeration package
• Performance Bonus
• Stock Options after 6 months
• Company activities and events
• Learning and development plan
• Remote work allowance