Senior Business Analyst

Summary

Join Experian as a Sr. Business Analyst and leverage your expertise in consumer-related credit bureau projects. You will be the primary technical liaison for clients, assessing their needs, offering creative solutions, and ensuring compliance with FCRA regulations. Lead projects from concept to implementation, collaborating with multiple departments to drive client engagement and internal alignment. Responsibilities include requirements gathering, design, execution, and quality review. You will mentor team members and manage multiple accounts simultaneously. Success requires strong problem-solving skills, advanced modeling techniques, and the ability to build partnerships.

Requirements

• Associate degree or equivalent experience required
• Credit/Banking/Lending experience
• Understanding of FCRA laws, regulations, and related acts
• 5+ years of knowledge of systems capabilities, software platforms, and processes
• Knowledge of database management principles
• Knowledge of PC office software and segmentation tools

Responsibilities

• Be the primary technical liaison for clients, sales teams, and internal stakeholders during pre-sales and project execution
• Provide expert consultation in designing and implementing client programs, ensuring compliance with FCRA regulations and company policies
• Lead projects from concept through implementation, including planning, business analysis, requirements gathering, design, and execution
• Assess client needs, recommend solutions based on industry best practices, and identify new business opportunities
• Resolve project or process issues; recommend systemic improvements to enhance efficiency
• Collaborate across departments to develop solutions that drive client engagement and internal alignment
• Mentor team members and provide guidance on complex project issues
• Manage multiple accounts and programs simultaneously, including scheduling, resource allocation, and billing
• Conduct final quality reviews and ensure program accuracy
• Develop project plans, program flows, and segmentation strategies aligned with client marketing goals
• Make technical decisions using advanced modeling and decision tree techniques

Benefits

• Great compensation package and bonus plan
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote, hybrid or in-office
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays