Senior Business Analyst

Summary

Join GuidePoint Security as a Business Analyst and play a pivotal role in deciphering, analyzing, and interpreting business data to drive informed decision-making. You will work at the forefront of Information Technology and Information Security, collaborating with stakeholders to uncover opportunities for process improvements. This role requires strong analytical skills, business acumen, and effective communication. You will mentor junior analysts and contribute to a collaborative and innovative work environment. Significant opportunities for professional growth and development are offered. The position involves approximately 10% travel.

Requirements

• Bachelor’s degree in Business Administration, Finance, Information Technology, or a related field, or equivalent professional experience
• Minimum of 5 years of progressive experience as a Business Analyst or in a comparable role, with at least 2 years in a senior or lead capacity
• Advanced proficiency in business analysis tools and methodologies, including process mapping, use case development, requirements elicitation, and documentation
• Demonstrated expertise in analyzing complex business processes, identifying improvement opportunities, and implementing scalable solutions
• Exceptional analytical and problem-solving skills, with a proven ability to think both critically and strategically
• Outstanding communication and interpersonal skills, with the ability to effectively engage, influence, and collaborate with stakeholders at all organizational levels
• Proven track record of successfully managing multiple projects, prioritizing tasks, and delivering results within established timelines
• Broad understanding of key business functions, including Sales, Quoting, Order Management, Project Management and Costing, Service Delivery, and Finance (GL, AP, AR, and Reporting)
• Experience translating business needs into functional requirements and effectively communicating changes across technical and non-technical audiences
• Proficiency with business analysis and collaboration tools such as JIRA, Confluence, and diagramming applications (e.g., Lucidchart)
• Demonstrated ability to mentor and train junior analysts, fostering a culture of best practices and continuous improvement in business analysis
• Approximately 10% out-of-town travel to regional offices and/or data centers
• Work remotely or at the regional office when not traveling
• Sedentary work
• Substantial movement of the wrists, hands, and/or fingers for a minimum of 8 hours a day
• Required to have close visual acuity to view computer terminal and/or extensive reading for a minimum of 8 hours a day
• If you have additional physical requirements/changes, please discuss with HR first

Responsibilities

• Demonstrate exceptional interpersonal, verbal, and written communication skills to effectively engage with stakeholders at all levels
• Build and nurture strong relationships with key stakeholders across diverse business units to facilitate collaboration and alignment
• Deliver outstanding customer service to GuidePoint Security’s user base, ensuring prompt and effective resolution of their needs
• Serve as a liaison between business users and technical teams, thoroughly documenting and translating business requirements into actionable solutions
• Analyze and document business processes, identify gaps and inefficiencies, and drive process improvements that enhance scalability, reliability, and simplicity
• Apply deep knowledge of business operations to support issue resolution and contribute to technical redesign initiatives
• Elicit, document, and refine both business and non-functional requirements to clearly articulate stakeholder objectives
• Embrace and support organizational change through continuous learning, adaptability, and proactive communication
• Demonstrate a willingness to learn new concepts and technologies and share knowledge with or train other IT team members as needed
• Communicate project progress, challenges, and issues to management in a clear, consistent, and timely manner
• Work independently and collaboratively across multiple projects in a dynamic, remote work environment
• Contribute to a culture that encourages innovation, creative problem-solving, and a commitment to excellence in delivering application solutions to the business
• Perform other duties as assigned

Benefits

• Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family) and GPS will contribute in one lump sum: ($500 per EE annually / $1000 per family annually (includes spouse/children/family options)
• Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
• 12 corporate holidays and a Flexible Time Off (FTO) program
• Healthy mobile phone and home internet allowance
• Eligibility for retirement plan after 2 months at open enrollment
• Pet Benefit Option
• Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)