Senior Business Analyst

Summary

Join Housecall Pro as a Senior Business Analyst and leverage your data expertise to enhance the operational and financial performance of the business. You will collaborate with senior leadership and diverse teams, communicating insights effectively through written and visual formats. Responsibilities include analyzing user acquisition and engagement, interpreting data, and supporting business stakeholders in answering key questions. The ideal candidate possesses a strong analytical mindset, is action-oriented, and serves as a role model for junior team members. Success in this role involves becoming an expert in Housecall Pro's products and services and deeply understanding the needs of their professional clients. The team's goal is to maximize the lifetime value of every professional who engages with Housecall Pro.

Requirements

• Bachelor’s or Master degree, preferably in a quantitative discipline; or equivalent work experience
• 3+ years experience with a BI tool (i.e. Tableau, Power BI or Looker (Tableau preferred))
• Proven success sourcing business questions from key internal stakeholders, refining, and answering comprehensively with data and analytics
• Deep understanding of SQL and transforming raw data into usable datasets for analytical purposes

Responsibilities

• Become an expert in our products and services, and gain a deep understanding of our Pros and how our products and services enable their businesses
• Drive results by supporting business stakeholders in identifying and answering key questions through data-driven analysis
• Interpret data and findings and communicate these back to business stakeholders in written and visual format

Preferred Qualifications

• Bachelor’s or Master degree, preferably in a quantitative discipline; or equivalent work experience
• Deep understanding of SQL and transforming raw data into usable datasets for analytical purposes
• Expert-level Excel skills
• 3+ years experience with a BI tool (i.e. Tableau, Power BI or Looker (Tableau preferred))
• Experience using Salesforce.com
• Proven success sourcing business questions from key internal stakeholders, refining, and answering comprehensively with data and analytics