Senior Business Analyst

Summary

Join New Era Technology, a global company with over 4,500 professionals, committed to creating a valued and empowered workplace. We offer a team-oriented culture prioritizing personal and professional development, continuous training, and competitive benefits. The company's mission is to securely connect people, places, and information with end-to-end technology solutions. This role involves building relationships, managing expectations, writing Jira tickets, and participating in meetings. The ideal candidate will possess strong communication skills, be detail-oriented, and have a minimum of 8 years of Business Analysis experience. New Era values community, integrity, agility, and commitment, fostering a supportive and growth-oriented environment.

Requirements

• Minimum of 8 years of Business Analysis or similar experience
• Outgoing, strong communicator, and able to work in a fast-paced environment
• Good at coming up to speed quickly and handling challenging environments
• No nonsense and direct
• Energetic and takes the initiative
• Confident and a self-starter able to assess needs and take action with limited direction
• Highly experienced in working with product owners to understand and document key requirements
• Needs to be able to balance and keep track of multiple interdependent projects
• Ability to summarize and document key decisions and next steps and track work to ensure it gets completed
• Capable of facilitating workshops, meetings, and requirement-gathering sessions
• Shows negotiation skills in helping stakeholders balance their needs while aligning with overall business objectives
• Highly experienced in formal and informal change management
• Must be able to travel 1-2 times a year to Indianapolis, Indiana

Responsibilities

• Builds relationships and manages expectations across all levels
• Writes Jira tickets, reviews use cases and understands process flow
• Detail oriented
• Participates in various reoccurring meetings and contributes to team success
• Creative problem solver
• Proficient in Microsoft office tools, Jira, and Confluence

Preferred Qualifications

• Shows capability to work with clients to understand complex business needs breaking them down into clear and concise requirements
• Thinks strategically to help team align business strategy with long-term goals
• Some experience as a project manager and/or scrum master preferred
• Agile experience preferred