Senior Associate, Senior Business Analyst, Special Projects

Summary

Join Fortitude Re, a leading provider of legacy reinsurance solutions, as a Senior Business Analyst & Special Projects. You will identify critical issues in service delivery, formulate analytical approaches to quantify problems and solutions, and build projects to improve operations. This role requires strong program/project management skills, analytical abilities, and excellent communication. Responsibilities include collaborating with the business to solve problems using data and metrics, leading cross-functional problem-solving, and managing projects through all phases. You will also provide feedback to various stakeholders, identify key data, and participate in continuous improvement initiatives. The ideal candidate will possess an undergraduate degree or equivalent experience, 5+ years of life insurance operations and compliance experience, and expertise in data analysis tools.

Requirements

• Undergraduate degree or equivalent experience
• 5+ years Life Insurance operations and compliance experience required
• Well versed in MS Project and/or Project Planning SW tools
• Familiarity with the IT systems development lifecycle'- SDLC
• Expertise in leveraging excel, PowerBI, Cognos and/or other reporting tools to support data analysis
• Exceptional skills with Microsoft Office toolset (PowerPoint, Excel, Word, etc.)
• Experience in Life and/or Annuity Insurance Operations
• Excellent communication skills, both verbal and written
• Action oriented and ability to manage multiple priorities simultaneously, adhering to pre-defined timeframes for delivery
• Solution oriented mindset
• Knowledge of AI Tools and usage
• Comfortable with ambiguity and self-directed
• Action oriented

Responsibilities

• Collaborate with the business to solve business problems through data and metrics
• Leadership in cross functional problem-solving activities including building presentations to take complex data and make it easy to understand, driving decision making efficiency through thoughtful execution options
• Project Management through all phases - ideation through implementation
• Provide feedback to Operation’s Business Areas, Management, Clients and Customers through written communication, team discussion, and reporting
• Identification of key data and acquisition of relevant data to ensure clear picture of the situation and the cause/effect of what the data is telling the business to aid in problem solving, ensuring appropriate data is considered and solution/impact is clear
• Formulate structures to build the story through data that gets to actionable items making the case for change
• Identify opportunities and participate in continuous improvement initiatives to enhance internal control environment and improve customer experience
• Collaborate with the business in ad hoc report development
• Support a culture of continuous improvement
• Lead/Manage Roadmap Definition and Execution for the Reporting Center of Excellence within TPA Governance
• Provide feedback to Operation’s Business Areas, Management, Clients and Customers through written communication, team discussion, and reporting
• Identify opportunities and participate in continuous improvement initiatives to enhance internal control environment and improve customer experience
• Provides Leadership in cross functional problem-solving activities
• Drive exceptional execution and identify Improvements

Benefits

• Annual bonus based on company and individual performance
• Generous benefits package