Sylogist, Ltd. is hiring a
Senior Business Analyst, Remote - United States

Summary

The job is for a Senior Business Analyst at SylogistMission, a company that provides SaaS-based software solutions. The role involves leading strategic development, participating in agile processes, solving complex problems creatively, collaborating with teams, ensuring quality assurance, managing hotfixes, preparing documentation and training materials, providing operational support, refining templates for requirements, enhancing process efficiency, deploying solutions to AppSource, and contributing to the evolution of agile practices.

Requirements

• Educational and Professional Excellence: A bachelor’s degree with at least 5 years of experience in a Business Analyst role, specifically within enterprise software solutions
• Agile Expertise: A solid track record in managing requirements in an agile setting, with a sharp focus on software development life cycles
• Analytical Acumen: Profound knowledge of process and data analysis, optimization, and reporting
• Industry Insight: Comprehensive understanding of accounting and business processes, particularly within the SaaS domain
• Communication Mastery: Exceptional skills in communication, both verbal and written, along with strong presentation and time management abilities
• Technical Proficiency: Extensive experience with Microsoft Dynamics 365 Business Central and Microsoft Office suite

Responsibilities

• Strategic Development: Translate high-level visions into testable and measurable implementations like user stories, functional requirements, and wireframes
• Agile Leadership: Actively participate in backlog grooming and sprint planning, ensuring seamless and effective iterations
• Creative Problem-Solving: Develop detailed user stories, use cases, process flows, and system interaction diagrams that drive development forward
• Collaborative Excellence: Partner with Development teams and engage in SCRUM meetings to streamline iterations and clarify complex requirements
• Quality Assurance: Coordinate closely with QA to conduct functional tests, ensuring the highest standards are met
• Rapid Response Management: Lead the hotfix process with Tier 3 support to address and resolve critical issues swiftly
• Documentation and Training: Aid in preparing impactful user documentation and promotional materials for product launches
• Operational Support: Deliver UAT and release notes, and provide robust release/deployment support as needed
• Process Innovation: Craft and refine templates for requirements, use cases, and process flows, enhancing operational efficiency
• Market Deployment: Assist with the deployment of solutions to AppSource and manage the operational intricacies involved
• Agile Evolution: Help shape the future of our agile practices, processes, and tools, contributing to continuous improvement

Preferred Qualifications

• Cloud Solutions Management: Experience with managing cloud-based applications via AppSource
• Non-Profit Knowledge: Insights into the nonprofit market, enhancing our ability to meet and exceed sector-specific needs

Benefits

• A company where you can really make a meaningful impact
• A healthy work-life balance
• Benefits that cover health, wealth, and wellness
• An environment where most of our employees are remote