Senior Business Analyst

Summary

Join Thoughtworks as a Senior Product Manager and play a pivotal role in shaping impactful digital products. Collaborate with stakeholders to define business drivers and customer outcomes, working alongside product teams to define, validate, and prioritize product features. Leverage data sets like IQVIA Claims and Komodo Health for strategic decision-making and lead meetings to gather requirements and present analytical solutions. You will collaborate with cross-functional teams for successful implementation and provide technical expertise in the Life Sciences domain. This role requires experience in pharmaceutical commercial processes, data analysis, and agile methodologies. Thoughtworks offers a hybrid work model with opportunities for professional development and a supportive culture.

Requirements

• Familiarity with agile methodologies, UAT testing, and greenfield solution development
• Strong understanding of pharmaceutical regulations, commercial processes (omni channel, Orchestrated Customer Engagement, HCP Engage ), CRM systems and syndicated HCP-Patient data source
• Proficient in MS Office, Visio, slide creation, BRD (Business Requirement Document), and SRS (Software Requirements Specification)
• Exceptional problem-solving, communication, and organizational skills
• You have experience delivering successful products to market
• With support from your product team and stakeholders, you can shape a product vision and strategy, translating both into a roadmap with clear business and customer value-based measures of success
• You have experience in user research and an understanding of design methods and processes
• Passion and perseverance for creating best-in-class software products which deliver an outstanding customer experience
• Good understanding of agile software development practices
• You use customer data to understand user needs, product performance and value created for the customer
• Engineer/MBA/ Commercial Pharma specialist knowledge, with focus on sales analytics and/or digital marketing
• Prior top 10 consulting industry experience in a similar role. 5 to 7+ years of experience as a Business Analyst, within pharmaceutical commercial, manufacturing and SCM process
• Strong understanding of pharmaceutical Commercial processes, data, systems, and regulations
• This will include key functional areas such as incentive compensation, goal setting, forecasting etc. Strong understanding of agile software development methodologies, and UAT testing and validation
• Proven ability to gather, document, and communicate business requirements effectively
• Prior experience collaborating with data modeling teams
• Excellent problem-solving skills, with a focus on identifying and addressing business challenges
• Strong organizational and communication skills
• Strong skills in MS office tools, slide creation, Visio, BRD, SRS

Responsibilities

• Experienced across all therapeutic areas (including HIV, Oncology, HBV/HCV etc.)
• Leverage data sets including IQVIA Claims, Komodo Health, DDD sales, 867, and 852 inventory datasets to support requirements gathering and designing solutions, and other analysis for strategic decision-making
• Lead meetings with stakeholders to gather requirements, discuss findings, and present analytical solutions effectively
• Collaborate with cross-functional teams to ensure alignment and successful implementation of analytics solution
• Provide technical and functional expertise in the Life Sciences domain to support business objectives
• Help the Dev team troubleshoot and resolve challenges encountered during analysis and solution implementation
• Help in Functional Testing of the Dev team's deliverables
• Stay abreast of industry trends and best practices to continuously enhance analytical capabilities
• Contribute to the development and improvement of analytics processes and methodologies
• Analyze and assess existing-planned Commercial processes, systems, and workflows within the pharmaceutical industry
• Work closely with researchers, leads, SMEs, data modelers, and project teams to capture and document the problem statement, detailed business and technical requirements
• Following Agile principles, collaborate in the development of data driven AI based platforms models to ensure alignment with business goals
• Identify process improvements and recommend solutions for better data management, integration, and use within Commercial
• Communicate business requirements clearly to the platform, data modeling and technical teams for effective GxP testing and solution implementation
• Ensure the project requirements are met within specified timelines while maintaining high quality

Preferred Qualifications

• Technical skills including SQL, R, Python, visualization tools including Tableau, Thoughtspot is highly preferred
• Experience working on green field solutions or projects that require innovative data management approaches and use of AI
• Strong skills in MS office tools, slide creation, as well as Tableau or other data visualization tools is a plus

Benefits

• Learning & Development: There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys
• Travel: While we’ve traditionally been a traveling consultancy, we have adopted a hybrid working model with the majority of work being completed remotely from either home or local Thoughtworks offices. However, business travel to client locations should be expected when required by Thoughtworks or our clients’ needs