Senior Business Analyst

Summary

Join Aequilibrium, a leading Canadian tech company, as a Senior Business Analyst specializing in digital banking. This remote role involves contributing to the entire project lifecycle, from sales support and discovery to implementation. You will work closely with clients, gathering and analyzing business requirements, documenting specifications, and ensuring solutions meet client needs. You will leverage your expertise in digital transformation, software development, and user interface design to facilitate application development and delivery. The ideal candidate possesses strong communication and client relationship skills and thrives in a fast-paced, Agile environment. A competitive salary and comprehensive benefits package are offered.

Requirements

• 5+ years working in a business systems planning role in a Canadian tech professional services environment, fintech, or credit union
• Direct client engagement experience in financial services or the banking sector
• Experience working in an Agile environment, using cross-functional and remote teams
• Experience with business development (pitch support), discovery, planning, and delivery of digital banking platform integration and customization
• Strong written and verbal communication skills
• Experience with building and fostering client relationships
• The ability to remain calm under pressure and positively interact with multiple stakeholders whilst meeting tight deadlines in a fast-paced business environment
• A university degree in Computer Science or Business Administration or equivalent work experience

Responsibilities

• Act as a consultant and facilitator with a passion for digital and an eye for detail
• Assess and identify clients' business needs
• Work with stakeholders and project teams to prioritize collected requirements
• Document requirements critical to achieving business objectives
• Identify and establish project scope based on requirements analysis to define impact, outcome criteria, and measure-taking actions
• Act as a customer representative to internal development teams to ensure solutions satisfy client needs
• Act as an ambassador for Aequelibirum and maintain a close relationship with the client throughout the project lifecycle
• Assemble, analyze, and generate high-quality functional specifications for technical teams
• Present comprehensive business recommendations and technical functional specifications to clients
• Host and document internal and client meetings
• Optimize and improve requirements gathering and documentation processes in strategy group based on best practices
• Diffuse problems and put forward solutions that are in the company's best interest
• Participate in ongoing special projects that support Aequilibrium’s work environment and strategic plans

Preferred Qualifications

• Experience working on digital banking projects with platforms like BackBase, Forge, eBankIT, VeriPark, Intellect Design, or Temenos
• Experience with preparing and leading requirements-gathering workshops with the client leadership team focused on digital transformation, particularly relating to digital banking platforms
• Scrum Master and/or Product Owner Certified

Benefits

• Fully remote work
• Competitive compensation rates
• 4 weeks of paid vacation
• 5 paid sick days
• 4 weeks sabbatical leave after 3 consecutive years of service
• Bonus programs
• Training and career development opportunities
• Regular in-person social events for employees based in/around Vancouver, BC or Toronto, ON