Senior Business Analyst

Summary

Join Tillster as a Sr. Business Analyst, working remotely within the United States, and contribute to the success of our Delivery Services and Account Management departments. You will leverage your data analysis skills to identify operational inefficiencies and propose improvements. Responsibilities include creating reports, workflow charts, and presentations, as well as conducting financial modeling. You will collaborate with internal teams and stakeholders to drive revenue and efficiency. This role requires a Bachelor's degree, 2-3 years of relevant experience, and strong analytical and presentation skills. Tillster offers a competitive salary, benefits package, and opportunities for professional development.

Requirements

• Bachelor’s degree and 2 – 3 years’ experience in related project or similar program deploying digital and retail technology solutions
• Strong problem solving and attention to detail
• Excellent storytelling and presentation skills (excellent in PowerPoint and other visual data tools like Tableau or similar programs)
• Strong analytical/Excel skills for data and financial analysis
• Really strong attention to detail and well organized
• Self-motivated team leader that brings excitement and enthusiasm to work each day and has strong cross functional experience, emotional intelligence, and empathy
• Ability to inspire and promote an entrepreneurial spirit of resourcefulness and adaptability across the organization
• A love of data and insights, always asking “how can we do this better/differently?”
• A growth mindset: track record of leveraging learnings, demonstrates entrepreneurial spirit, always imagining what’s possible
• A shared appreciation for and commitment to our values

Responsibilities

• Identifies requirements for Operations processes and reporting by establishing personal rapport with other employees to understand processes
• Creates new templates, prepares workflow charts and diagrams for both knowledge creations and sharing as well as find efficiencies
• Creates and updates Internal and Client facing Decks
• Assists in weekly status meetings along with monthly leadership touchpoints
• Strong financial analysis skillset to assist with modeling and ROI calculation
• Helps establish, analyze, and maintain internal Deployment KPI’s to ensure optimal performance of Delivery service and account management teams, tools, and workflow processes
• Protect operations by keeping needed information confidential
• Contributes to team effort by accomplishing related results as needed
• Develops and maintains applications and databases by evaluating internal needs; analyzing requirements; developing new trackers

Preferred Qualifications

• Familiarity with Salesforce is preferred
• PMP certified or similar Project Management certification is a plus
• QSR/Restaurant/Retail experience a preferred, but not required
• Master’s Degree in Business, Technology, or Data preferred not required

Benefits

• Expected base salary range $80,000 - $115,000.+ . Total starting compensation will be determined based on all lawful criteria, Company policy and best practices
• Equity: All employees within the U.S. are eligible to participate in the Stock Option Plan
• Health Benefits: All full-time, regular employees and their dependents are eligible  for medical, dental, vision and FSA benefits. Additional health benefits include Healthcare and Dependent Care reimbursement programs, Employee Assistance Program (“EAP”) and Optum Care 24-hour confidential medical counseling services
• Holidays: The company observes ten (10) paid holidays per calendar year
• Paid Time Off (PTO): Full-time, regular employees earn 15 days of PTO in the first 12-months of continuous service, and 22 days in subsequent years. Eligible part-time employees earn pro-rated PTO
• Retirement: Effective with your employment start date, you will be eligible to participate in the 401(k) Plan
• Education, Learning & Development: We offer college tuition and education assistance programs; LinkedIn Learning courses; and ongoing learning and development opportunities