Senior Business Intelligence Analyst

Summary

Join Donorbox, a leading fundraising platform, as a Senior Business Intelligence Analyst and contribute to data-driven decisions impacting customer acquisition, engagement, and retention. Partner with Sales, Marketing, and Revenue Operations teams to deliver actionable insights that accelerate growth. Build dashboards, run analyses, and uncover opportunities influencing pipeline generation, campaign ROI, and market expansion. Translate complex data into clear insights for stakeholders. This role requires strong SQL, data modeling, and visualization skills, along with a strategic mindset and excellent communication abilities. The position is fully remote, based in Canada, with a competitive salary and benefits package.

Requirements

• 5+ years of experience in SaaS sales, marketing, or revenue analytics, with a proven track record of influencing go-to-market strategy through data
• Advanced SQL skills and comfort working with large, complex data sets
• Proficiency in at least one leading BI or visualization tool (Looker, Tableau, Power BI, or Superset), with a strong eye for design and usability
• Familiarity with common GTM tools (Salesforce, HubSpot, etc.)
• Strong understanding of data modeling and data warehousing concepts
• Excellent communication and stakeholder engagement skills—able to distill insights for sales leaders, marketers, and executive teams, and make recommendations with confidence
• Demonstrated ability to connect metrics to real business outcomes like revenue growth, campaign effectiveness, and customer retention
• Comfortable operating with autonomy in a fast-paced, cross-functional environment where priorities shift and decisions need to be made quickly
• SaaS experience is required

Responsibilities

• Develop and maintain dashboards and reports to track GTM performance metrics (e.g., funnel conversion, CAC, retention, LTV)
• Provide strategic insights on marketing campaign performance, channel effectiveness, and lead quality
• Analyze sales pipeline health, forecast accuracy, and rep performance trends to drive revenue predictability
• Partner with cross-functional stakeholders to design experiments and evaluate A/B test results across GTM initiatives
• Support segmentation strategies, customer journey mapping, and attribution modeling
• Conduct pricing impact analyses - including price elasticity exercises to help inform pricing implementations
• Collaborate with data engineering and product teams to ensure high data quality and trust in reporting
• Design and build dashboards, reports, and ad hoc analyses using tools like Tableau, Power BI, or Superset
• Write and optimize SQL queries to extract, clean, and manipulate data from various systems
• Translate complex data sets into clear, concise insights tailored to non-technical audiences

Preferred Qualifications

Non-profit experience is a plus

Benefits

• Fully remote work from the comfort of your home
• Eligibility for employee equity plan (stock options)
• Generous time off policy of 21 days (birthday included 🎉), 9+ holidays, and 2 paid volunteer days
• Employer-sponsored health insurance plan through TriNet
• Reimbursement package for home office expenses and professional development, up to $1.5k
• Wellness program with fitness and mindfulness classes