Salsify is hiring a
Senior Business Operations Analyst, Remote - Portuguese Republic
![Logo of Salsify](https://cdn.jobscollider.com/logo/salsify-0a0b.webp)
Senior Business Operations Analyst
🏢 Salsify
💵 ~$20k-$45k
📍Portuguese Republic
Please let Salsify know you found this job on JobsCollider. Thanks! 🙏
Summary
The job is for a Senior Operations Analyst, Partnerships role at Salsify, a fast-growing commerce infrastructure company. The role involves supporting and achieving growth-oriented goals, improving performance, and strengthening processes that define customer experiences. The candidate should have 7+ years of experience in sales operations, customer success, professional services, BizOps or equivalent experience at a high-growth enterprise SaaS company.
Requirements
- 7+ years in sales operations, customer success, professional services, BizOps or equivalent experience (e.g., from consulting or an agency) at a high-growth enterprise SaaS company
- Knowledge of the SaaS customer lifecycle, and a deep understanding of the key success drivers
- Proficiency in Salesforce and Excel/Google Sheets tools -- Ability to own and drive independent cross-functional analysis projects, working across multiple online and offline data sources; Ability and curiosity to challenge the business and drive a productive discussion
- Extensive experience developing analyses/reporting using data visualization and transformation tools (e.g., Domo, Tableau, PowerBI, MicroStrategy)
- Ideally proficient in SQL, with experience blending structured data from disparate sources to test hypotheses and uncover unique insights
- Able to command the room, influence without authority, and serve as a trusted adviser to internal partners and teams (including C-Level executives)
- Highly organized and accountable; Able to develop, lead, and communicate status of projects across teams in support of a common goal. Delivers projects on time and with high quality
- Tenacity, passion, and a highly developed sense of curiosity; Resilient and a team player with a great sense of humour
Responsibilities
- Support partner transactions: enable efficient deal routing, and coordinate cross-functional deal collaboration
- Drive operational excellence: continuously lead identification, prioritization, and execution of process improvements, with a bias towards scalable and world class process development
- Lead partner analytics: build analytics and serve as the 'definitive source of truth' for the state of the business, and enable more effective and thoughtful decision-making by synthesizing key metrics into reporting/dashboards
- Partner in evolving ecosystem strategy: support market research, campaign management, and planning, to enable continuous improvements to our partner strategy and ecosystem design
- Enable cross-functional partnership and alignment: develop and leverage strong relationships with sales, professional services, customer success, support, product, and other key leaders to drive optimal customer experience and business success
Share this job:
Disclaimer: Please check that the job is real before you apply. Applying might take you to another website that we don't own. Please be aware that any actions taken during the application process are solely your responsibility, and we bear no responsibility for any outcomes.
Similar Jobs
- 💰~$20k-$45k📍Brazil
- 💰~$20k-$45k📍Australia
- 💰~$20k-$45k📍Australia
- 💰~$20k-$45k📍United States of America
- 💰$105k-$145k📍United States
- 💰$105k-$145k📍United States
- 💰$60k-$120k📍Worldwide
- 💰~$20k-$45k📍South Africa
- 💰$110k-$126k📍United States
Please let Salsify know you found this job on JobsCollider. Thanks! 🙏