CALSTART is hiring a
Senior Business Analyst, Remote - United States

Summary

The job is for a Senior Business Analyst at CALSTART, a mission-driven organization focused on transportation decarbonization and clean air. The role involves translating complex policies and business requirements into software requirements, improving processes, mentoring analysts, and collaborating with cross-functional teams.

Requirements

• 7+ years as a Business Analyst or similar role in software development or IT
• Proven ability to translate complex business requirements into detailed software specifications
• Strong understanding of SDLC and experience with Salesforce products or related SaaS tools
• Experience with project and task management software, Jira preferred
• Bachelor's Degree in a relevant field
• Industry certifications in business analysis and Salesforce (e.g., CBAP, PMI-PBA) are highly valued

Responsibilities

• Analyze and Improve Processes
• Identify opportunities for enhancing the SDLC, such as automating manual processes or optimizing workflows
• Collaborate with cross-functional teams to ensure successful integration of process improvements
• Requirements Gathering and Documentation
• Facilitate workshops and brainstorming sessions to gather insights and foster collaboration among program teams
• Create and maintain detailed process flow diagrams and requirement specifications
• Prioritize fostering a diverse and inclusive work environment
• Stakeholder Coordination
• Establish strong relationships with program teams, developers, QA teams, and project managers to ensure a shared understanding of project goals
• Coordinate with clients and external partners to understand needs, provide updates, and address concerns throughout the project lifecycle
• Handle communication and conflict resolution to maintain a positive and productive working environment
• Support Development and Testing
• Translate business requirements into actionable software specifications in collaboration with the development team
• Assist in developing user stories, acceptance criteria, and test cases for comprehensive testing
• Support the QA team during testing, participate in defect triage, and validate that software meets business requirements
• Mentoring and Training
• Champion best practices in process management and compliance within the organization
• Ensure that business processes adhere to legal standards and company policies, maintaining high levels of operational integrity and data security
• Provide guidance and support to junior analysts, fostering their professional development and business analysis skills
• Conduct regular training sessions and knowledge sharing to maintain high standards of work among the team
• Offer constructive feedback and coaching to help junior analysts overcome challenges and grow in their roles

Benefits

• 100% company paid comprehensive health benefits for Medical, Dental, Vision, Short Term Disability, Long Term Disability and Life Insurance
• Retirement plan with generous company contributions
• FSA for Health and Dependent Care
• 3 weeks of vacation time in the first year of employment
• 11 paid company holidays
• Paid sick time
• Paid family leave