CALSTART is hiring a
Senior Business Analyst, Remote - United States
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Summary
The job is for a Senior Business Analyst at CALSTART, a mission-driven organization focused on transportation decarbonization and clean air. The role involves translating complex policies and business requirements into software requirements, improving processes, mentoring analysts, and collaborating with cross-functional teams.
Requirements
- 7+ years as a Business Analyst or similar role in software development or IT
- Proven ability to translate complex business requirements into detailed software specifications
- Strong understanding of SDLC and experience with Salesforce products or related SaaS tools
- Experience with project and task management software, Jira preferred
- Bachelor's Degree in a relevant field
- Industry certifications in business analysis and Salesforce (e.g., CBAP, PMI-PBA) are highly valued
Responsibilities
- Analyze and Improve Processes
- Identify opportunities for enhancing the SDLC, such as automating manual processes or optimizing workflows
- Collaborate with cross-functional teams to ensure successful integration of process improvements
- Requirements Gathering and Documentation
- Facilitate workshops and brainstorming sessions to gather insights and foster collaboration among program teams
- Create and maintain detailed process flow diagrams and requirement specifications
- Prioritize fostering a diverse and inclusive work environment
- Stakeholder Coordination
- Establish strong relationships with program teams, developers, QA teams, and project managers to ensure a shared understanding of project goals
- Coordinate with clients and external partners to understand needs, provide updates, and address concerns throughout the project lifecycle
- Handle communication and conflict resolution to maintain a positive and productive working environment
- Support Development and Testing
- Translate business requirements into actionable software specifications in collaboration with the development team
- Assist in developing user stories, acceptance criteria, and test cases for comprehensive testing
- Support the QA team during testing, participate in defect triage, and validate that software meets business requirements
- Mentoring and Training
- Champion best practices in process management and compliance within the organization
- Ensure that business processes adhere to legal standards and company policies, maintaining high levels of operational integrity and data security
- Provide guidance and support to junior analysts, fostering their professional development and business analysis skills
- Conduct regular training sessions and knowledge sharing to maintain high standards of work among the team
- Offer constructive feedback and coaching to help junior analysts overcome challenges and grow in their roles
Benefits
- 100% company paid comprehensive health benefits for Medical, Dental, Vision, Short Term Disability, Long Term Disability and Life Insurance
- Retirement plan with generous company contributions
- FSA for Health and Dependent Care
- 3 weeks of vacation time in the first year of employment
- 11 paid company holidays
- Paid sick time
- Paid family leave
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