Senior Business Operations Associate

Summary

Join Bird, a company revolutionizing urban transportation with eco-friendly electric scooters, as a Business Operations Sr. Associate. Champion high-priority projects to amplify business growth, implement operational improvements, and share best practices. Leverage strong analytical and operational skills to drive key initiatives. The ideal candidate is a strategic thinker with a "doer" attitude, excellent communication, and strong time-management skills. This role involves developing frameworks, analyzing data, measuring process efficiency, scaling best practices, and reporting business performance to executive leadership. You will be a key problem-solver supporting multiple teams across various locations.

Requirements

• Bachelor's degree or equivalent
• 2-4+ years of experience in strategy / investment banking / consulting / business intelligence or related; high-growth operations or startup experience
• Exceptional communication and organization skills
• Balance attention to detail with swift execution by doing things quickly, and we need to do them well and balancing those can be challenging and this should be a strength
• Explorer – the ability to self-serve, investigate and get the data we require will make you much more effective in this role
• A “get it done” attitude – bias toward action, great collaboration and master disambiguation – constantly pushing toward clarity and delivery
• Strong Excel, data management, and Powerpoint skills

Responsibilities

• Develop frameworks and drive data analysis on important strategic priorities in order to optimize our business and solve the biggest problems as they arise
• Work closely with other members of the Bird team, measure the impact and efficiency of processes while identifying new ways to create value to the business
• Scale best practices that are incubated from test to global implementation
• Oversee business performance reporting and own strategic content distribution to executive leadership
• Be a hard-working multitasker, supporting teams in multiple locations
• You’ll be one of the go to people when the business requires solutions to fire drills

Preferred Qualifications

• Knowledge of SQL is a plus
• Python and R proficiency is a plus

Benefits

• We want people to succeed at Bird, so we give our teams plenty of time off to relax and recharge
• We also offer a generous employer-paid healthcare coverage, on-demand doctor visits, childcare support, a pre-tax commuter account for mass transit or parking, a wellness stipend, and more