Senior Business Systems Analyst

Summary

Join SeatGeek, a company simplifying the ticketing industry, as a Business Systems Analyst supporting the People and Legal teams. This critical role involves overseeing system lifecycles, identifying improvements, designing integrations, and implementing new technology solutions. You will lead projects, collaborate with cross-functional teams, and ensure timely delivery. Success requires strong analytical, problem-solving, and communication skills, along with experience in business systems and project management. SeatGeek offers a flexible work environment, generous benefits, and a competitive salary.

Requirements

• 5+ years of experience in a business systems role working with People and/or Legal teams
• Hands on experience configuring Workday
• Experience building and operating in a best-in-class, integrated SaaS environment (i.e. Workato, Greenhouse, Atlassian, Summize, Ketch, Zip)
• Proven experience in project management, with the ability to lead and manage multiple projects simultaneously
• Excellent analytical, problem-solving, and critical thinking skills
• Outstanding communication and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders
• Proficiency in data analysis tools and techniques, with a strong attention to detail
• Ability to work with confidential information and maintain confidentiality
• Experience working in a SOX/ITGC compliant environment

Responsibilities

• Oversee the entire lifecycle of your systems, from initial requirements gathering and implementation to configuration and maintenance
• Proactively identify and recommend system improvements and optimizations to enhance efficiency and productivity
• Define success criteria and measure the impact of new functionality and changes
• Design and build integrations and automations using APIs, IPaaS, or other methods as needed
• Evaluate and implement new technology solutions, ensuring seamless integration with existing systems
• Optimize the use of current legal and people systems by implementing smart configurations to identify and resolve any issues
• Automate! Innovate! Kill manual work!
• Lead and manage projects from inception to completion, ensuring timely delivery and alignment with business goals
• Collaborate with cross-functional teams, including HR, Legal, Finance, IT, and external vendors, to drive project success
• Facilitate stakeholder meetings, gather input, and provide regular project updates

Preferred Qualifications

• Experience with legal contract review and consent management systems
• Experience with Workato or another IPaaS system

Benefits

• Equity stake
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave
• 401(k) matching program
• Student loan support resources
• Health, vision, dental, and life insurance
• Up to $25k towards family building and reproductive health services
• Gender-affirming care support program
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music