Senior Business Systems Analyst - RPA

Summary

Join Natera as a Sr. Business Systems Analyst - RPA and play a key role in designing, developing, and implementing automation solutions using RPA tools like MuleSoft RPA or UiPath. You will collaborate with business stakeholders to identify automation opportunities, gather and analyze business requirements, and work with developers to implement solutions. Responsibilities include designing RPA architecture, managing project implementation, identifying processes for automation, and ensuring optimal performance. This role requires proficiency in programming languages (Python, Java, or C#), strong analytical skills, and experience with Salesforce Sales Cloud and Service Cloud. The position offers a competitive salary and benefits package, including comprehensive medical, dental, vision, life, and disability plans, as well as free testing and fertility care benefits for employees and their families.

Requirements

• Programming Skills: Proficiency in languages like Python, Java, or C#
• Analytical Thinking: Ability to analyze complex processes and identify areas where automation can yield the most significant benefits. Keen analytical mind for optimizing workflows
• Experience with Salesforce (Sales Cloud and Service Cloud) including hands-on management of system configuration, user setup, workflows, dashboards, and data integrity
• Problem-Solving: Troubleshooting and solving problems efficiently

Responsibilities

• As an RPA Developer/Analyst you will be responsible for designing, developing, and implementing automation solutions using RPA tools (MuleSoft RPA or UiPath)
• Work with business stakeholders to identify automation opportunities in processes involving Salesforce Sales Cloud and Service Cloud
• Gather, document, and analyze business requirements, user stories, and process workflows
• Collaborate with RPA developers to design, develop, and implement automation solutions
• Responsible for understanding business processes, identifying automation opportunities, and working closely with stakeholders to design effective RPA solutions. Ensure the processes in place are sound and drive optimal business efficiency
• Responsible for designing the overall RPA architecture, ensuring scalability, security, and compatibility with existing systems
• Responsible for managing the end-to-end implementation of RPA projects, including planning, execution, and monitoring
• Responsible for identifying and designing business processes for automation. Ensure the setting, testing, and monitoring of automated workflows for businesses to perform optimally. Eliminate potential errors and refine the process to ascertain quality automation using quality assurance
• Work closely with business units and ensure conformance to governance and processes. Responsible for tracking and monitoring RPA automation performances, KPIs, and more. Identify the best practices and implement RPA solutions to ensure the business stays on the growth trajectory

Benefits

• Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents
• Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits
• Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more
• We also offer a generous employee referral program!