Senior Card Acquiring Sales Specialist

Summary

Join Tide's new Sales Team as a Sales Specialist, focusing on providing top-tier card acquiring and revenue-based financing solutions to small business customers. You will help customers select the right point-of-sale (POS) devices and identify suitable revenue-based financing solutions. This role involves engaging with customers to understand their business needs and matching them with the best products. You will manage the application process, from device ordering to setup and activation, and maintain accurate customer information in Salesforce. The ideal candidate possesses experience in acquiring/POS/card reader sales, a proven track record of exceeding sales targets, and exceptional communication and customer service skills. Tide offers a competitive salary, flexible working arrangements, and various benefits, including health insurance, paid time off, professional development opportunities, and more.

Requirements

• You will be able to demonstrate a track record of successfully meeting and exceeding sales targets, ideally having spent at least 2 years in similar sales roles
• You’ll have excellent communication and interpersonal skills
• You will be able to demonstrate a results-oriented work ethic with impeccable attention to detail, determination and drive
• You’ll be obsessive about delivering the highest level of customer service
• You will be extremely well organised and analytical and work well under pressure
• You can troubleshoot issues quickly and effectively
• You will be able to engage and quickly establish strong working relationships
• You’re a self-starter who doesn’t wait for instruction, and who works backwards from targets to ensure effective execution

Responsibilities

• Contact, engage and manage our Small Business customers through their application process, from device order to set-up and activation
• Understand their card acquiring needs, their current and future card revenues to find the best solution for their requirements
• Become confident in articulating the Tide and Funding Options propositions and services; focused on our card acquiring (point of sale) proposition and device reader options
• Outbound calling of prospect customers
• Working closely with our Lead Generation and marketing teams, including providing feedback and advice where appropriate
• Occasionally deputising for the team leader
• Building on your knowledge of business finance, and gaining an in-depth understanding of the wide variety of lenders and products in the market
• Confidently articulating the revenue based finance options available to customers as well as the different point of sale (POS) options we offer
• Maintaining accurate, up-to-date information on any prospects that you speak with (in Salesforce)
• Monitoring and identify trends whilst adding new or enhanced customer profile information into Salesforce
• Keeping up to date on industry trends, market & competition
• Actively share stories and successes to the wider organisation through relevant comms channels

Preferred Qualifications

Ideally you will have experience of acquiring / POS / Card Reader sales

Benefits

• Competitive salary
• Vitality Health Insurance, with a proactive focus on mental and physical wellbeing
• 24/7 Employee Assistance Programme
• 25 days holiday with the ability to buy extra days
• We invest in your development with a £1,000 professional L&D budget per year
• Access to ‘salary sacrifice’ benefits such as Cycle to Work scheme and pension contribution
• Spacious brand new office in Liverpool street with an all-day snacks bar
• Enhanced family-friendly leave
• 24 hours paid volunteering time off per year
• Flexible working options
• Sabbatical leave
• Share options