Senior Claims Advocate

Summary

Join World Insurance Associates, a rapidly growing insurance broker, as a Commercial Lines Claims Advocate. This role involves providing prompt and accurate claim service to both internal and external customers. You will be responsible for acknowledging and reporting claims, researching coverage, negotiating reserves, maintaining claim records, and preparing reports. The ideal candidate will have 3-5 years of experience as a claims advocate or adjuster and obtain a Broker's license upon hire. This position requires strong communication, problem-solving, and teamwork skills. World Insurance Associates offers a collaborative work environment and opportunities for professional growth.

Requirements

• Work Experience Minimum 3-5 years claims advocate experience, or equivalent experience as a claims adjuster
• Professional Licenses/Certifications Broker’s license or attainment thereof upon hire
• Able to work independently and enjoy a high degree of interaction with team members
• Self-motivated and driven

Responsibilities

• Acknowledge & reporting of claims, make assignments to companies and/or independent services, discussions with Insureds regarding coverage and processing of claims
• Research coverage and participate in discussions with Insureds, and Producers regarding same
• Review and negotiate reserve changes with carriers and communicate changes to insured
• Maintain diary system relating to first- and third-party losses and claims in subrogation
• Assist underwriting staff with claim information relating to policies
• Prepare claims management reports as required by account size
• Process and monitor all incoming claim documentation
• Prepare loss analysis for clients as required by account size
• Remain current on technological changes and software use. Attend training and seminars as necessary in effort to stay current with changes in law and industry
• Provide claim feedback re: reserves, litigation strategy, and Plan of Action to secure timely closure of claims
• Participate in Claim Review meetings with clients. Provide claim updates to Claims Advocacy Manager as part of review