Senior Cloud Network Engineer

Summary

Join NICE, a global leader in customer experience, financial crime fighting, and public safety, as a CX-One NetOps Engineer. You will build and optimize secure, scalable, and highly available AWS network infrastructures, playing a key role in supporting the design and delivery of cloud networking. Collaborate with various engineering teams to implement best practices in automation, security, and performance, focusing primarily on AWS cloud networking and automation using Infrastructure as Code (IaC). This role requires hands-on experience with AWS networking services, cloud network security, and proficiency with Terraform and Infrastructure as Code workflows. You will contribute to the design and deployment of scalable AWS VPC architectures, support cross-account and multi-region network connectivity, and automate infrastructure provisioning. If you are hands-on, solution-oriented, and eager to deepen your skills in large-scale cloud network environments, this is the perfect opportunity.

Requirements

• Strong hands-on experience with AWS networking services: VPCs, Transit Gateway, Direct Connect, NAT Gateways, ALBs/NLBs
• Solid understanding of cloud network security: IAM roles, WAF, Shield, Security Groups, NACLs
• Proficiency with Terraform and Infrastructure as Code workflows
• Scripting ability with Python, Bash, or similar
• Working knowledge of DNS and traffic management using Route 53
• Experience with hybrid connectivity via VPNs and Direct Connect
• Familiarity with multi-account AWS environments (e.g., AWS Organizations, Control Tower)
• Strong troubleshooting skills and ability to respond to real-time production issues
• Clear communication skills and ability to work with cross-functional teams
• A growth mindset and curiosity for deepening your AWS expertise

Responsibilities

• Contribute to the design and deployment of scalable AWS VPC architectures using Transit Gateway, Direct Connect, and PrivateLink
• Support cross-account and multi-region network connectivity and routing
• Collaborate on hybrid networking integration between AWS and on-prem environments using VPNs and Direct Connect
• Automate infrastructure provisioning and change management with Terraform, CloudFormation, and scripting (Python, Bash)
• Build monitoring and visibility tools using CloudWatch, VPC Flow Logs, and Athena to support troubleshooting and analytics
• Implement AWS-native security controls like Security Groups, WAF, NACLs, and Shield to protect network resources
• Manage DNS and routing strategies using Route 53, including health checks and routing policies
• Troubleshoot and resolve complex networking issues in production environments
• Partner with senior engineers and architects to evolve our cloud networking strategy
• Take the initiative to research, test, and adopt new AWS features and best practices

Preferred Qualifications

AWS certifications such as Solutions Architect Associate or Advanced Networking (preferred)

Benefits

• Enjoy NICE-FLEX!
• At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week