Senior Commercial Account Executive

Summary

Join ServiceNow as a Commercial Account Executive and drive new business sales revenue from software licenses in the DC Metro area, targeting companies with 1,000 to 5,000 employees. Develop and execute sales strategies, collaborating with the marketing team to generate leads and expand growth. Qualify prospects, create new sales opportunities, and manage existing accounts to ensure customer satisfaction and increase revenue streams. Serve as a trusted advisor to clients, understanding their business needs and recommending ServiceNow solutions to enhance their IT roadmap. This role requires significant travel (20-40%, potentially up to 50%). Success in this position demands proven experience in commercial sales within the IT industry, along with a strong understanding of AI integration in business processes.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
• 5+ years of experience in a Commercial Account Executive (or equivalent) role within the IT industry
• Experience achieving sales targets
• Ability to work in a matrixed support organization using multiple virtual specialists
• Executive-level relationship management experience
• Ability to provide transparency to sales process with excellent CRM hygiene
• Travel: 20-40%, and in some cases up to 50%

Responsibilities

• Develop and run a sales strategy in the allocated territory with a target prospect list, and a regional sales plan
• Partner with the marketing team to initiate marketing plans to increase growth
• Qualify prospects and develop new sales opportunities and ongoing revenue streams
• Arrange and conduct initial product demonstrations and presentations
• Lead ongoing account management to ensure customer satisfaction and improve additional revenue streams
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their IT roadmap