Tide is hiring a
Senior Commercial Finance Broker

Summary

The job is for a Business Finance Specialist (Commercial Finance Broker) at Tide, a leading business financial platform. The role involves managing small business customers through their application process, building relationships with commercial lending partners, and effectively matching customers to the best finance product and lender. The ideal candidate should have experience in this field, excellent communication skills, a results-oriented work ethic, and a strong customer service orientation.

Requirements

• Experienced in this space with a demonstrable track record of success
• Excellent communication and interpersonal skills
• Results-oriented work ethic with impeccable attention to detail, determination and drive
• Obsessive about delivering the highest level of customer service
• Extremely well organized and analytical and work well under pressure
• Able to troubleshoot issues quickly and effectively
• Ability to engage and quickly establish strong working relationships
• Self-starter who doesn’t wait for instruction, and who works backwards from targets to ensure effective execution

Responsibilities

• Contact, engage and manage our Small Business customers through their application process
• Build and nurture working relationships with our commercial lending partners
• Become confident in articulating the Funding Options proposition and service
• Building on your extensive knowledge of business finance, and gaining an in-depth understanding of the wide variety of lenders and products in the market
• Confidently articulating the different finance options available to customers across multiple business finance product classes
• Maintaining accurate, up-to-date information on any prospects that you speak with (in Salesforce)
• Monitoring and identify trends whilst adding new or enhanced customer profile information into Salesforce
• Keeping up to date on industry trends, market & competition
• Actively share stories and successes to the wider organization through relevant comms channels

Benefits

• Competitive salary
• Vitality Health Insurance, with a proactive focus on mental and physical wellbeing
• 24/7 Employee Assistance Program
• 25 days holiday with the ability to buy extra days
• We invest in your development with a £1,000 professional L&D budget per year
• Access to ‘salary sacrifice’ benefits such as Cycle to Work scheme and pension contribution
• Spacious brand new office in Liverpool street with an all-day snacks bar
• Enhanced family-friendly leave
• 24 hours paid volunteering time off per year
• Flexible working options
• Sabbatical leave
• Share options
• Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for up to 90 days a year