Senior Compliance Officer

Summary

Join Vonage as a Compliance Counsel and play a key role in implementing and managing the company's ethics and compliance program. You will be responsible for ensuring compliance with laws, regulations, and the company's code of conduct, partnering with internal and external stakeholders. This position requires a strong compliance background, experience with National Security Agreements, and superior analytical and communication skills. You will provide expert advice, manage compliance operations, and lead complex compliance projects. The role is located in the U.S. Eastern time zone and requires a Juris Doctor degree and a license to practice law, along with a minimum of 15 years of experience in compliance or related functions.

Requirements

• A proven track record of successfully partnering with senior business, commercial and functional leaders
• A willingness to develop a deep understanding of Vonage’s business, including insights into the priorities across all functional units and where Compliance can contribute and enhance business impact
• Strong commercial acumen to review commercial projects and identify and mitigate compliance risks presented
• Demonstrated strong compliance background, including establishment of programs and managing a variety of compliance tasks
• Experience in the design and implementation of strong and effective governance structures in an agile business environment
• Demonstrated ability to implement and where appropriate adapt Ericsson’s global compliance program to address Vonage’s specific requirements, issues and challenges
• An understanding of data analytics and ability to distill and analyze raw data and convey to stakeholders usable or actionable information
• Ability to support practical governance and risk management, providing precise advice, enabling smart decisions while ensuring transparency on risks
• The ability to take ownership for and lead complex compliance problems and projects as well as drive sustainable business solutions
• Superior analytical and problem-solving skills; solutions-oriented; able to balance short and long-term priorities and strong strategic thinking
• Ability to move quickly and drive completion of initiatives
• A flexible thinker who is able to adapt; comfort with ambiguity
• Comfort in a fast-moving, high pressure environment with high expectations
• Superior communication and presentation skills in English, verbally and in writing
• Demonstrated success as a leader of change, and an attitude of being open to new ideas, accepting challenges and leading with curiosity and optimism
• Minimum of 15 years’ experience in compliance or related functions (audit, internal controls)
• Juris Doctor degree and a license to practice law
• Fluent in English
• International experience and cultural awareness
• Willingness to travel and work across time zones as needed

Responsibilities

• Implement Vonage’s ethics and compliance program and foster a culture of ethics and integrity
• Ensure compliance with a National Security Agreement and engage with government regulators and enforcement authorities as needed
• Provide expert advice, practical solutions and counsel to business leaders and legal colleagues on compliance related matters, including well thought-through insights and proposed solutions
• Analyze data to make data-driven decisions and recommendations for compliance solutions
• Assess and manage risks relating to non-compliance of laws, including national security, anti-corruption and anti-money laundering
• Leverage outcomes of ethics and compliance program monitoring, testing, and other assurance activities and evolve and adapt as needed the program components while ensuring that any process gaps are fully remediated and operationalized as expected
• Partner in implementing remediation from compliance-related investigations, including personnel discipline and process improvements
• Manage, directly or through external advisors, day-to-day compliance program operations, including screening and management of third parties, actual or potential conflicts of interest, expenditure risks and engagements with public officials
• Engage and oversee outside counsel and outside advisors as needed

Preferred Qualifications

• Knowledge of the telecom industry; communication platform services, communication APIs and related ecosystem is a plus
• Experience with a National Security Agreement and/or monitorship is a plus
• Previous leadership experience in a Compliance function preferred