Remote Senior Consultant

Summary

The job is for a Senior Consultant position at Granicus' GXG, an in-house digital agency. The role involves developing content for multichannel campaigns and analyzing data to inform decisions. The candidate should have 8+ years of experience in digital consulting or digital program management, preferably in government service.

Responsibilities

• Deliver and lead complex and comprehensive multichannel digital programs for public sector clients
• Execute across Granicus’ evolving suite of digital products, with a heavy focus on delivery across email, social media, SMS, and websites
• Partners with multi-disciplinary teams to launch and manage multichannel programs focused on audience capture, engagement and nurturing
• Provide subject matter expertise on how to architect and deliver marketing technology and data strategies that accelerate audience acquisition and conversions
• Operationalize omnichannel customer journeys to help to define key segments and personas, empowering GXG to deliver more robust forms of segmentation and personalization at scale
• Partner with GXG’s experience designers, platform consultants and analysts to design and execute complex digital experiences via test and learn initiatives
• Develop content for clients’ various email, SMS, social media and web-based campaigns
• Translate strategy into action through written content, formatting ideas, or A/B testing for email and SMS, or writing posts, developing creative content, brand monitoring, and follower/community management on social networks
• Support and consult Federal/State/Local Sales and Customer Success Consultant teams in endeavors to pursue Granicus Experience Group opportunities
• Occasionally represent the Granicus Experience Group in speaking roles, panel participation, webinars, workshops and client outreach, as well as attend and participate in industry conferences and workshops throughout the U.S. as needed
• Become an expert on Granicus products and future product development by keeping abreast of new and upcoming enhancements to our platform
• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program

Benefits

• Flexible Time Off
• Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance
• 401(k) plan with matching contribution
• Paid Parental Leave
• Employer-paid Short and Long Term Disability Insurance, Group Term Life Insurance and AD&D Insurance
• Group legal coverage