Senior Consulting Manager

Summary

Join 3Cloud as a GDC Senior Manager and play a critical role in supporting the Global Delivery Center team, ensuring engagement success and people management. Collaborate with GDC Leadership, Operations, and Resource Management to optimize project staffing, maintain team utilization, and maximize revenue. This role involves managing medium to large client projects, overseeing resource planning, mentoring staff in Agile methodologies, and spearheading internal initiatives. You will also conduct interviews, manage escalations, and ensure consultant skill improvement. The position requires strong client relationship skills, experience managing diverse teams, and deep knowledge of stakeholder and people management in software project delivery. Remote work in the Philippines is offered.

Requirements

• 7+ years demonstrated client relationship skills and experience setting and managing client expectations
• Strong verbal and writing skills
• Ability to communicate effectively up to Executive Levels
• Extensive experience aligning diverse teams across multiple locations to deliver projects in alignment with project commitments
• Has a strong sense of working collaboratively with the GDC Leadership team
• Deep, professional knowledge in internal stakeholder management, people management, and software project Delivery
• Ability to lay out sound work plans and resolve competing trade-offs
• Ability to manage up to 30 people and provide guidance on their career development
• Ability to passionately develop and nurture the next in line leaders
• Ability to remain composed during challenging and critical situations
• Demonstrated experience in Agile best practices and delivery methodologies
• Full-time employment

Responsibilities

• Collaborate with GDC Consulting Operations to identify and assign project resources to client engagements
• Build and maintain relationships with internal stakeholders that characterize partnership, cooperation and trust
• Participate in regular ideation and consultation meetings with GDC and onshore counterparts
• Manage own projects where required
• Oversee medium to large concurrent client projects while maintaining oversight to identify risk, escalations and issue resolution
• Manage and resolve escalations between the project, client or other internal organizations in a satisfactory manner
• Oversee resource planning, and coordination of project activities between client and internal/external resources needed to accomplish strategic business goals
• Mentor staff in Agile methodologies and best practices in project management to enhance project delivery
• Provide teams with clear understanding of responsibilities, accountabilities and growth plan by communicating and managing work assignments, training, and performance appraisals
• Spearhead multiple Internal initiatives yielding impactful results to the growth of the organization and its employees
• Ensure that bench time for Consultants is used to improve skills in line with Practice technology roadmaps
• Monitor the alignment of program scope with strategic business objectives
• Solicit feedback Delivery Owners of engagements where GDC team members are aligned
• Conduct interviews of prospective GDC candidates

Preferred Qualifications

Experience working with sales and solutioning stakeholders on staffing and timeline commitments and ensure there is alignment in expectations is a plus

Benefits

Remote in Philippines