Senior Content Designer

Summary

Join Calendly as a Senior Content Designer and shape the user experience for millions through impactful writing. You will own the product's voice and tone, collaborating with designers to enhance usability and accessibility. Responsibilities include building content design systems, conducting user research, and working with cross-functional teams. The ideal candidate possesses 5+ years of experience in content design, a strong understanding of UX principles, and a portfolio showcasing impactful work. Calendly offers a competitive benefits package including a quarterly bonus program, equity awards, and competitive benefits.

Requirements

• 5+ years creating and building content experiences with a proven track record of crafting engaging and effective content across various platforms
• Experience driving Content Design in a SaaS environment, with a focus on making complex interactions feel simple
• Portfolio demonstrating content strategy, systems thinking, and measurable impact on user experience
• Strong understanding of UX principles, inclusive design, and content best practices
• Experience with content research methods, such as card sorting, tree testing, and A/B testing to inform content decisions
• Experience writing content that is accessible and can be easily localized
• Excellent communication and collaboration skills to work effectively within a cross-functional team
• Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time

Responsibilities

• Own the voice and tone of the product, making sure it’s used consistently
• Build content design systems, strategies, and guidelines that scale with our growing team and product offering, ensuring a unified approach to content creation
• Switch seamlessly between high level strategic thinking and detail level execution of writing copy
• Improve usability through clear, actionable writing in product
• Conduct and collaborate on user research to test content effectiveness and iterate based on user feedback
• Work closely with Designers, Researchers, Developers, Product Managers, and Marketing to understand user goals, and craft meaningful, clear content
• Advocate for accessibility and inclusion by implementing content strategies that make our product accessible to a diverse range of users

Benefits

All full-time (30 hours/week) employees are also eligible for our Quarterly Corporate Bonus program (or Sales incentive), equity awards, and competitive benefits