Senior Content Designer

Summary

Join Version 1, a leading technology services company, as a Content Designer. You will create accessible and user-friendly digital products and services for our clients. Collaborate with agile teams, including user researchers, service designers, and interaction designers, to understand client goals and improve user journeys. Work closely with stakeholders to build consensus and deliver optimal outcomes. Leverage user research and data to inform design decisions and ensure content meets user needs. Apply your expertise in user-centered content design, prototyping, and agile methodologies. Version 1 offers a comprehensive benefits package, including profit sharing, career development opportunities, flexible/remote work options, financial wellbeing initiatives, employee wellbeing programs, generous leave policies, and educational assistance.

Requirements

• Understand agile methodology and how to apply agile ways of working to designing content
• Make sure you and the team has an awareness of user needs and how individual contributions link to broader objectives
• Share work early and often, encourage team and cross-functional collaboration and promote consistency in communications
• Identify important stakeholders, tailoring communication to their needs, and work with teams to build these relationships
• Understand strategies and policies, providing guidance to others on working to deliver the policy intent and the strategic vision
• Identify tasks that will provide insight into a problem
• Formulate hypotheses and make decisions based on user research findings and data
• Translate user stories into content that meets users’ needs and propose suitable designs and solutions
• Use quantitative and qualitative data about users to turn user insights into outcomes
• Make complex language and processes easy to understand, presenting the right information at the right time in a format that users need
• Have excellent editorial skills, an eye for detail and experience publishing digital content
• Understand how to make content accessible to all
• Have practical understanding of UK government content design standards and accessibility requirements
• Bring analytics and user research findings into your design work and how to work collaboratively with researchers, designers and developers
• Understand the value of using different prototyping techniques and how to select the best option for different audiences and outcomes

Responsibilities

• Create accessible, inclusive products and services that are easy to understand and use
• Work with organisations to understand their goals, improve user journeys, content quality, and the service they need to provide
• Work closely with other disciplines within agile delivery teams
• Work in a fast-paced environment, using iterative and flexible approaches to deliver outcomes rapidly
• Use platforms and tools like Figma and Jira to collaborate, manage and document your work to others
• Identify important stakeholders, tailoring communication to their needs, and work with teams to build these relationships
• Represent the user to these groups and using evidence to build consensus to deliver the best outcome
• Understand strategies and policies, providing guidance to others on working to deliver the policy intent and the strategic vision
• Evaluate current strategies to ensure the policy, organisation and user requirements are being met and exceeded where possible
• Identify tasks that will provide insight into a problem
• Formulate hypotheses and make decisions based on user research findings and data
• Translate user stories into content that meets users’ needs and propose suitable designs and solutions
• Use quantitative and qualitative data about users to turn user insights into outcomes
• Make complex language and processes easy to understand, presenting the right information at the right time in a format that users need
• Have excellent editorial skills, an eye for detail and experience publishing digital content
• Understand how to make content accessible to all
• Have practical understanding of UK government content design standards and accessibility requirements
• Bring analytics and user research findings into your design work and how to work collaboratively with researchers, designers and developers
• Understand the value of using different prototyping techniques and how to select the best option for different audiences and outcomes

Benefits

• Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits
• Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme
• Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance
• Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme
• Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more
• Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies
• Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat
• Reward schemes including Version 1’s Annual Excellence Awards & ‘Call-Out’ platform
• Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes