Senior Contract and Legal Operations Analyst

Summary

Join Sprout Social's Legal team as a Senior Contract and Legal Operations Analyst! You will negotiate and review commercial contracts, manage the Legal Service Desk, and streamline legal processes. This role requires 4+ years of experience in contract review and negotiation, strong communication skills, and proficiency with contract management platforms. Preferred qualifications include experience with SaaS companies and guiding business teams on contracting. Sprout offers a comprehensive benefits package including insurance, paid time off, flexible work arrangements, and professional development opportunities. The base pay range is $84,500 to $126,700 annually, with potential sales incentives for eligible roles. This is a remote-friendly position.

Requirements

• BA or BS degree or equivalent experience
• 4+ years of experience reviewing and negotiating commercial contracts, such as NDAs, MSAs, service orders, statements of work, and renewal agreements
• Knowledge of contract clauses, ability to spot legal issues – including understanding which issues to raise for escalation, and expertise in clearly communicating legal issues with colleagues, as necessary
• Prior experience with a contracts management platform

Responsibilities

• Negotiate and review basic to moderate commercial contracts with potential customers such as NDAs, service orders, and MSAs
• Liaise with the sales team on behalf of the legal team regarding the initial status of the contract negotiation cycle
• Manage Legal Service Desk, which includes contract review and other legal requests
• Responsible for helping manage our contract management platform, which includes distributing reports and engaging in document lookup and research for the commercial contracts team
• Oversee and create new processes, playbooks, and logs to streamline legal review
• Process certificate of insurance requests for customers

Preferred Qualifications

• Experience guiding business teams on the contracting process
• Prior experience with a fast-growing SaaS company
• Experience collaborating with a Sales Team

Benefits

• Insurance and benefit options that are built for both individuals and families
• Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
• High-quality and well-maintained equipment—your computer will never prevent you from doing your best
• Wellness initiatives to ensure both health and mental well-being of our team
• Ongoing education and development opportunities via our Grow@Sprout program and employee-led diversity, equity, and inclusion initiatives
• Growing corporate social responsibility program that is driven by the involvement and passion of our team members
• Beautiful, convenient, and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting
• Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter
• Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit)
• Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution
• Sprout offers “Flexible Paid Time Off” and ten paid holidays
• Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan