Remote Senior Data Analyst

Summary

Join Extend's Risk Analytics team and own post-purchase product analytics monitoring, helping to scale the organization.

Requirements

• A curious, entrepreneurial analyst with plenty of creative thinking and initiative
• 4+ years of work experience as a data analyst
• 2+ years of experience in operations, claims, or product analytics
• Expertise with SQL
• Familiarity with Python/R
• Experience building metric frameworks to understand user behaviors
• Excellent stakeholder management skills, with a track record of working cross-functionally to make an impact
• Previous experience working with operations or product teams is a plus
• Bachelor's degree from Maths, Statistics, or a relevant major
• Empathy and humility

Responsibilities

• Own analytics for claims operations and post-purchase product features, understanding and explaining key performance trends
• Guide the team toward robust and actionable tools for monitoring and optimizing claim and servicing products and policies
• Partner widely with Analytics, Operations, Product and Engineering to optimize claim intake, adjudication and fulfillment product features for excellent customer experience and lower claim cost
• Cultivate a data-driven culture with your skill for storytelling with data, identifying opportunities and presenting recommendations to improve our post-purchase products
• Work directly with senior leadership to support management of our claims operations through analysis, data insights, creation of data pipelines, and dashboarding

Benefits

• Competitive salary based on experience
• Full medical and dental & vision benefits
• Stock in an early-stage startup growing quickly
• Very generous, flexible paid time off policy
• 401(k) with Financial Guidance from Morgan Stanley