Senior Data Quality Assurance Administrator

Summary

Join Miovision, a global leader in traffic solutions, as a Senior Data Quality Assurance Administrator (Studies Processing Specialist)! You will ensure accurate count study configurations aligning with customer needs through visual inspections and communication. Responsibilities include QA checks, addressing quality concerns, collaborating with team members, and escalating issues. You will also provide production leadership, training, and contribute to cross-departmental projects. This role requires strong problem-solving skills, attention to detail, and experience in data QA. Miovision offers flexible work options and comprehensive benefits, including health benefits, RRSP matching, virtual healthcare, enhanced parental leave, and paid vacation.

Requirements

• High school diploma or equivalent; post-secondary education is an asset
• 1+ years of experience in a Data QA Admin role
• Past experience working within defined processes and quality standards
• Strong problem-solving and attention to detail
• Process-driven with efficiency focus
• Familiarity with traffic industry patterns
• Effective communication skills for raising issues and prioritizing competing tasks
• Ability to work in a collaborative team environment

Responsibilities

• Follow established procedures to ensure count studies are configured and tasks are clearly defined
• Perform QA checks on studies to ensure accuracy and quality: Verify star ratings and study configuration
• Communicate quality concerns or unmet requests to customers
• Formulate hold notes and set customer expectations
• Escalate issues to Production Leaders, Team Leaders, or Support Specialists
• Collaborate with team members to resolve discrepancies and provide process feedback
• Review safety study data; provide feedback as required
• Update data feedback systems to close understanding gaps
• Serve as an escalation point for team members
• Provide solutions for processing complex studies and manage resources
• Highlight turnaround risks and allocate tasks to maximize team efficiency
• Train new hires and provide constructive feedback
• Participate in team and cross-departmental projects, offering insights and recommendations

Benefits

• Comprehensive health benefits starting on day one
• RRSP Matching Plan
• Virtual Healthcare Service providing employees and their families access to healthcare providers 24/7
• Enhanced paternity and maternity leaves
• 3 Weeks Paid Vacation
• Virtual fitness classes
• Flexible onsite and remote work options