Senior Deal Desk Analyst

Summary

Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. As a Senior Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team.

Requirements

• Experienced in 4+ years of related processes such as sales operations, finance, sales strategy, and sales enablement
• Confident in deal structuring/quoting complex SaaS transactions for a fast-growing global company
• Knowledgeable of revenue recognition principles
• Comfortable representing the company to customers in negotiations and resolving customer satisfaction issues
• Strong in your attention to detail and communication skills
• Able to work and multi-task in fast paced, high pressure environment
• Data-driven with strong quantitative skills

Responsibilities

• Develop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support to our global sales teams
• Be a creative problem solver who finds a way to meet customers’ needs while adhering to Datadog’s selling policies
• Solve customer satisfaction issues following execution of the deal
• Actively negotiate deals directly with the customer as needed
• Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management
• Function as point of contact and subject matter expert for Sales on deal pricing matters
• Drive adherence to internal controls, protocols and business rules

Benefits

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan
• Retirement match program
• Pet adoption assistance and insurance program
• Continuous career development and pathing opportunities
• Product training to develop an in-depth understanding of our product and space
• Best in breed onboarding
• Internal mentor and buddy program cross-departmentally