Senior DevOps Engineer

Summary

Join CloudTalk, a leading AI-powered business communication platform, as a Senior DevOps Engineer. You will play a key role in enhancing our cloud-native infrastructure, focusing on scalability, automation, and reliability. Responsibilities include designing, building, and maintaining infrastructure in AWS, managing Kubernetes clusters, and developing monitoring and alerting tools. You will collaborate with product engineers and proactively identify areas for improvement. This is a fully remote or hybrid position with a strong emphasis on innovation and continuous learning. CloudTalk offers a comprehensive benefits package, including unlimited paid time off, a home office budget, and various wellness programs.

Requirements

• Knowledge of AWS
• Knowledge of Kubernetes
• Knowledge of Python or Golang
• Knowledge of Bash scripting
• Managing 24/7 production infrastructure and Kubernetes clusters (AWS/GCP...)
• Understanding of modern development and operations processes and methodologies
• Experience with Linux administration
• Experience with CI/CD management (Argo project)
• Experience with configuration management (e.g. Terraform, Ansible, Helm, Docker, ...)

Responsibilities

• Design, build, and maintain scalable, secure, and reliable infrastructure in AWS
• Own and automate infrastructure management using Terraform, Helm, and other IaC tools
• Manage and scale our Kubernetes clusters (AWS EKS) for high availability and performance
• Design and deploy services, focusing on observability, monitoring, and incident prevention
• Develop and maintain tooling and alerting to reduce operational overhead
• Champion production-readiness and contribute to operational best practices
• Collaborate cross-functionally with product engineers to resolve outages and strengthen system reliability
• Proactively identify areas for improvement and drive innovation within our infrastructure
• Contribute to our culture of continuous learning and engineering excellence

Preferred Qualifications

• Knowledge of GitOps principles is nice to have (e.g. ArgoCD)
• Experience with setting up monitoring stack (preferably Prometheus, Grafana, Alertmanager), configuration of monitoring rules, creating dashboards, etc
• Understanding of database systems (MariaDB, MongoDB, Redis, Elasticsearch, PostgreSQL, ...) is a plus
• Understanding of the DevOps/SRE philosophy
• Good at problem-solving and debugging
• Can-do approach
• Passionate about new technologies and not afraid to try them out
• Desire to constantly improve infrastructure, internal components and whatever that you see as a problem
• You dislike temporary solutions
• Learning mindset

Benefits

• Unlimited Paid Time Off
• Volunteering Days
• Home office budget
• MacBook for work
• Recharge Fridays once per quarter
• Multisport Card / Fitness Allowance
• Referral bonuses
• Virtual & physical team buildings
• Company merchandise
• 1-1 Coaching sessions with our resident communications advisor
• Leaders Academy & Learning and Development Budget