Senior DevOps Engineer

Summary

Join Encora as a Senior DevOps Engineer to support and evolve our AI platform for a major healthcare client. This 100% remote role, primarily supporting EST hours, requires strong software engineering skills and a passion for infrastructure, automation, and application development within AI/ML environments. You will design, build, and maintain scalable CI/CD pipelines, troubleshoot infrastructure and application issues, collaborate with engineers, and develop internal tools and APIs. Responsibilities include managing containerized applications and ensuring platform reliability, observability, and security. The ideal candidate possesses extensive software engineering experience and expertise in cloud platforms, containerization, programming languages, and API development.

Requirements

• SSE+ (Senior Software Engineering experience) with a strong foundation in system design and debugging
• Cloud Platforms: AWS and/or Azure – infrastructure provisioning, monitoring, and cost optimization
• Containerization & Orchestration: Docker, Kubernetes
• Programming Languages: Node.js and Python – for tooling, automation, and API development
• API Development & Integration: RESTful services, API lifecycle management
• Infrastructure as Code: Terraform, CloudFormation, or similar tools

Responsibilities

• Design, build, and maintain scalable CI/CD pipelines for AI and software services
• Troubleshoot and resolve infrastructure and application issues across cloud environments
• Collaborate with engineers to troubleshoot their solution built on top of a custom AI platform
• Develop and maintain internal tools and APIs to support platform operations
• Respond to inquiries in a documented fashion including ServiceNow
• Manage containerized applications using Docker and Kubernetes
• Ensure platform reliability, observability, and security through automation and best practices

Preferred Qualifications

• Exposure to data pipeline tools like Airflow or Prefect
• Strong communication and collaboration skills across cross-functional teams

Benefits

• A front-row seat to cutting-edge AI platform development
• Opportunities to innovate and influence DevOps best practices
• A collaborative, growth-oriented team culture