Senior Digital Advertising Strategist

Summary

Join Fluency as an Advertising Engineer, a highly technical role requiring expertise in digital advertising and strategic business interactions. You will serve as the primary client contact, managing relationships, analyzing marketing campaigns (Search, Social, Display), and optimizing performance. This position demands strong communication and project management skills, along with the ability to collaborate across teams. You will guide clients through onboarding, build stakeholder relationships, and proactively implement Fluency's value propositions. The role involves both operational and executional competencies, requiring interaction with various levels within client organizations. Fluency offers a remote US-based position with the option for in-office work if local.

Requirements

• Minimum (2) years hands on paid media experience
• Experience leading advertising performance review calls with clients
• Experience communicating with C-Level executives
• Project management experience
• Experience building and managing complex digital advertising campaigns
• Strong communication, time management, critical thinking and problem solving skills

Responsibilities

• Own post-onboarding client relationships at all levels within your client’s organization, from the property level up to the corporate marketing team level
• Conduct and lead strategy calls, weekly syncs, ongoing training with clients and their end clients (Property Managers)
• Leverage Fluency platform to execute advertising and analyze performance, while also proposing and executing improvements across various advertising channels
• Identify, recommend, and support opportunities for client growth and improvement, to include; strategy, performance, and business efficiency
• Help clients build and refine various complex advertising strategies
• Deeply understand your client’s business, financial and operational profiles
• Provide expert Fluency consultation and train users on how to leverage Colab
• Work in tandem with Enterprise team members to fully support our clients and ensure client retention and growth where possible
• Develop and execute client specific engagement strategy
• Create and manage tickets on customer issues and platform feature requests from submission to resolution
• Articulate client growth opportunities / strategy, revenue insights, etc
• Play an active role in internal process creation and refinement and contribute towards product ideation
• QA new releases and provide actionable feedback to the Fluency products organization

Preferred Qualifications

2+ year in the Multifamily industry

Benefits

• Potential travel once per quarter
• This position is remote US based. If local, you have the option to go into the office