Senior Director, Global Sales & Solutions Engineering

Summary

Join Level Access as a Sr. Director, Global Sales Engineering to lead and scale the global sales and solutions engineering organization. This executive-level role requires a proven leader to drive significant revenue impact and build a world-class technical sales organization. You will own the technical sales strategy, lead complex enterprise deals, and develop capabilities to enable sales teams to win in competitive markets. The position demands a unique combination of technical depth, executive presence, and revenue leadership. You will build scalable processes, develop top talent, and contribute to company growth objectives through technical sales excellence. This is a full-time salaried position with a competitive benefits package, including bonus opportunities and unlimited vacation/FTO.

Requirements

• 10+ years of experience in technical sales, sales engineering, or solutions consulting
• 7+ years of leadership experience building and scaling sales engineering teams (10+ people). Ideally as a manager of managers as well as individual contributors
• Proven track record of >$100M in influenced annual revenue
• Experience leading global, distributed teams across multiple time zones and cultures
• History of building and scaling up sales engineering organizations
• Deep understanding of enterprise software, SaaS platforms, and API integrations
• Software Development Lifecycle (SDLC): Comprehensive knowledge of Agile, DevOps, CI/CD pipelines, and modern development methodologies
• Web Development & Design: Strong technical understanding of HTML, CSS, JavaScript, responsive design, and modern frontend frameworks (React, Angular, Vue.js)
• Development Workflows: Experience with Git workflows, code review processes, testing frameworks, and deployment strategies
• User Experience (UX) & Design: Understanding of UX/UI design principles, user-centered design, design systems, and accessibility design patterns
• Experience with complex technical sales cycles (6-18 months) and enterprise buying processes
• Strong background in solution selling, value-based selling, and consultative sales methodologies
• Proficiency in sales technologies (CRM, sales enablement, demo environments, etc.)
• Executive presence with ability to present to C-level audiences and technical stakeholders
• Strategic thinking with experience in market analysis, competitive positioning, and go-to-market planning
• Strong analytical skills with experience in metrics-driven performance management
• Excellent communication skills with ability to influence across all organizational levels
• Experience in high-growth SaaS environments with rapid scaling requirements
• Understanding of SaaS business models, including ARR, churn, expansion, and unit economics
• Experience with professional services business models and delivery methodologies
• Knowledge of sales compensation, territory planning, and quota setting methodologies
• Technical Product Knowledge: Deep understanding of web technologies, APIs, SDKs, and integration patterns
• Development Ecosystem: Familiarity with developer tools, IDEs, version control systems, and technical documentation standards
• UX/UI Design Systems: Knowledge of design thinking, user research methodologies, and accessibility design principles
• Familiarity with accessibility regulations (ADA, WCAG, Section 508) and compliance requirements
• MarTech Landscape: Understanding of marketing automation, customer data platforms (CDPs), digital experience platforms (DXPs), and related technology ecosystems
• Track record of successful collaboration with Product, Marketing, and Customer Success teams

Responsibilities

• Develop and execute the global sales engineering strategy aligned with company growth objectives and market expansion plans
• Own the technical sales methodology, playbooks, and competitive positioning across all market segments
• Partner with executive leadership to define go-to-market strategies for new products and market segments
• Drive cross-functional alignment between Sales, Product, Marketing, and Customer Success organizations
• Establish sales engineering as a strategic differentiator and competitive advantage
• Directly support and influence >$100 million in annual recurring revenue (ARR) through technical sales excellence
• Own technical win rate optimization and sales cycle acceleration initiatives
• Lead technical aspects of strategic enterprise deals and key customer expansions while coaching your team through supporting all segments of the business
• Partner with Sales leadership to develop account penetration strategies and expansion opportunities
• Drive technical discovery processes that uncover additional business value and increase deal sizes
• Build, lead, and scale a global team of 10+ sales engineers across multiple time zones and market segments
• Establish world-class hiring standards, competency frameworks, and career development programs
• Implement performance management systems with clear KPIs, quotas, and accountability measures
• Develop technical training curriculum, certification programs, and ongoing skill development initiatives
• Create succession planning and leadership development programs within the sales engineering organization
• Own and optimize the technical sales process from qualification through implementation handoff
• Establish standardized discovery frameworks, demo methodologies, and proof-of-concept processes
• Develop and maintain technical sales collateral, competitive battle cards, and objection handling playbooks
• Implement sales engineering tools and technologies to improve efficiency and customer experience
• Create feedback loops between sales engineering and product development to influence roadmap priorities
• Lead technical executive briefings and VP+-level customer presentations for strategic accounts
• Serve as the technical escalation point for complex sales situations and customer challenges
• Participate in industry events, conferences, and customer advisory boards as a thought leader and speaker
• Build relationships with key technical influencers and decision makers in target accounts
• Represent Level Access as a technical authority in the digital accessibility market
• Partner with Product Management to translate customer requirements into product capabilities and influence both customer, partner and analyst demo experiences
• Collaborate with Product Marketing and Demand Generation Marketing to develop technical content, demo experiences, case studies, and demand generation programs
• Work with Customer Success to ensure smooth technical handoffs and expansion opportunity identification
• Engage with Support and Professional Services to optimize the customer experience and reduce time-to-value
• Influence company strategy through market insights and customer feedback

Preferred Qualifications

• MBA or advanced degree in Engineering, Computer Science, or related technical field
• Experience in accessibility, legal technology, compliance, or regulatory software markets
• MarTech/AdTech Background: Previous experience in Marketing Technology, Advertising Technology, Customer Experience platforms, or related B2B SaaS verticals
• Development Experience: Hands-on experience with software development, web development, or technical product management
• UX/Design Background: Experience working with design teams, user research, or product design organizations
• Background in management consulting or professional services delivery
• Previous experience at high-growth B2B SaaS companies ($100M+ ARR)
• Industry recognition or thought leadership in sales engineering or technical sales
• Certifications in accessibility, sales methodologies, or relevant technical domains (e.g., AWS, Google Cloud, UX/UI design)

Benefits

• Bonus opportunities
• Unlimited vacation/FTO