Senior Director, Pre-Sales Consulting

Summary

Join Elite Technology's growing team as a Senior Director, Pre-Sales Consulting! Lead and expand the Global Pre-Sales Consulting team, aligning technical expertise with sales objectives to drive revenue growth. Develop and implement pre-sales strategies, manage team performance, and collaborate with various departments. This role requires extensive experience in pre-sales consulting and team leadership within a SaaS environment. You will need strong analytical and communication skills, proficiency with relevant tools, and the ability to navigate complex technical challenges. Elite Technology offers a competitive compensation package, comprehensive healthcare, retirement savings, professional development, and a flexible remote work model.

Requirements

• 7+ years of experience in pre-sales consulting or a technical pre-sales role, with at least 5 years leading teams in a SaaS or technology-driven environment
• Proven success in integrating pre-sales consulting into the sales process, collaborating with sales teams to drive revenue and customer success
• Strong understanding of SaaS products and solutions, with the ability to guide both Pre-Sales Consultants and customers through complex technical challenges
• Experience in developing and executing strategies that drive customer success, retention, and expansion, aligning technical solutions with business outcomes
• Proficiency in using data and customer insights to track engagement, monitor performance, and drive key decisions
• Expertise in working across sales, product, engineering, and marketing to deliver integrated solutions in a matrixed environment
• Ability to resolve complex technical issues, develop effective solutions, and provide high-level consulting to customers
• Experience leading teams in fast-growing or scaling companies, with a focus on managing global teams and complex customer needs
• Familiarity with customer success platforms (e.g., Gainsight) and CRM tools (e.g., Salesforce) to optimize team performance

Responsibilities

• Lead, manage, and mentor a team of Pre-Sales Consultants, fostering a high-performing and collaborative environment
• Develop and implement the pre-sales strategy, aligning it with overall sales goals and market trends
• Define and track key performance indicators (KPIs) for the pre-sales team, regularly reporting on progress and identifying areas for improvement
• Oversee the development and delivery of compelling product demonstrations, presentations, and proposals
• Ensure consistent messaging and value proposition across all pre-sales activities
• Collaborate with sales leadership to develop strategies and identify growth opportunities
• Work closely with product management and engineering to provide feedback on product development and market needs
• Manage the pre-sales budget and resources effectively
• Recruit, train, and onboard new pre-sales team members
• Develop and maintain strong relationships with key customers and partners
• Continuously evaluate and improve pre-sales processes and methodologies
• Stay up to date on industry trends, competitive landscape, and emerging technologies
• Represent the company at industry events and conferences

Preferred Qualifications

Background in Legal Tech preferred

Benefits

• Competitive Compensation Package ($170,000 - $195,000 base salary + variable)
• Comprehensive Healthcare Coverage (Health, Dental, Vision)
• Retirement Savings Plan with an Employer Contribution
• Professional Development Opportunities
• Time Off
• Wellness Initiatives
• Employee-centric, flexible remote work model