Senior Director, Program Management

Summary

Join The Linux Foundation as a Senior Director of Program Management Operations and lead the internal Program Management Services team. You will cultivate strong relationships with internal stakeholders, develop Statements of Work (SOWs), manage resources across multiple projects, and drive program growth. This role requires experience in account management, P&L management, and team leadership within an agency services model. The position is remote, open to North American time zone applicants, and offers competitive benefits including top-of-the-line healthcare, unlimited PTO, Focus Fridays, and a 100% 401k match.

Requirements

• 8+ years in account management, customer success, or related roles within an agency services model
• Proven experience in managing P&L and understanding financial metrics
• Experience in creating and managing SOWs and project contracts for internal clients
• Demonstrated ability to manage resources effectively across multiple internal projects to meet organizational needs
• Experience leading and mentoring teams, with a focus on professional development and team performance
• Exceptional written and verbal communication skills, with the ability to articulate complex concepts to diverse audiences

Responsibilities

• Cultivate and maintain strong relationships with internal stakeholders to understand project needs and drive satisfaction
• Partner with the SVP of Projects to develop and negotiate Statements of Work (SOWs) for internal projects, ensuring clarity and alignment with organizational goals and deliverables
• Oversee the allocation and management of resources across multiple internal projects, ensuring optimal utilization and efficiency
• Drive program growth by identifying opportunities for enhancing internal services, ensuring that teams receive maximum value from their engagements
• Partner with VP of Finance, ensuring financial health and alignment with the organization’s strategic objectives
• Work closely with the VP of Finance and other internal teams to ensure financial alignment and successful project execution, fostering a collaborative environment across departments
• Mentor and manage a team of program management professionals, fostering a culture of collaboration, accountability, and continuous improvement
• Gather feedback and insights from internal stakeholders to inform service improvements and drive enhancements to the agency services model

Preferred Qualifications

A strong interest in Open Source, experience and exposure a plus but not required

Benefits

• Top-of-the-line healthcare
• Unlimited PTO
• Focus Fridays
• A 100% 401k match (up to the IRS-defined limit per year)
• Remote work