Senior Director, Product Management

Summary

Join PENN Entertainment's Interactive Product Management team and lead a team of product leaders in shaping the future of digital products. You will be responsible for setting the long-term vision for Player Account Management (PAM), encompassing account management, payments, responsible gaming, and more. This role requires collaboration with engineering, design, and compliance teams to deliver impactful solutions. You will prioritize engineering investments, build product roadmaps, and drive innovation across the digital portfolio. Success in this role demands strong leadership, technical understanding, and the ability to navigate complex stakeholder relationships. The position offers a competitive compensation package, including benefits and opportunities for career growth.

Requirements

• Minimum of 10 years of collective & relevant work experience in related roles & industries is required. This includes roles such as product management, software engineering, product analytics, strategy or similar
• And industries such as e-commerce, streaming, digital media and sports or similar
• Minimum of 5 years leading product management teams is required
• Experience in high-volume B2C applications is required
• Experience in highly regulated environments is required
• Experience in one or more of the fields of mar-tech, payments, account management, and/or fraud is required

Responsibilities

• Lead and mentor a team of high performing product leaders
• Articulate a vision for Penn Interactives products and drive alignment for that vision with leaders across the company in various functions
• Partner with various business units to understand market challenges and work with engineering to build solutions
• Establish and maintain domain expertise on the product, market, regulations, customer behaviors and competitors
• Translate your vision into a multi-year roadmap of features, capabilities and user-facing experiences
• Prioritize engineering investment to balance platform investment and new functionality
• Set Objectives and Key Results across an array of product domains
• Drive innovation across our product portfolio, transforming user experiences into the best in the industry
• Educate our business partners on how our product works to ensure that the business and our technical teams are fully aligned
• Partner with business and technology leaders to create senior level material, including everything from monthly business updates to strategic summaries
• Other duties as required

Preferred Qualifications

• Experience in sports betting and/or iGaming is highly preferred
• Prior success building and executing product roadmaps for technology capabilities at an international business
• Demonstrated ability to use data to drive decisions and back up assumptions and recommendations
• You're a strong leader with a competitive edge who can inspire, influence, build talent collaborate, and provide direction in a complex space that breeds results
• You have a strong ability to work with engineering teams to go deep into technical concepts, make tradeoffs to remove roadblocks, evaluate alternative approaches and make critical prioritization decisions
• Innate emotional intelligence with a proven ability to navigate complex topics with many stakeholders

Benefits

• Competitive compensation package
• Fun, relaxed work environment
• Education and conference reimbursements
• Parental leave top up
• Opportunities for career progression and mentoring others
• Specific benefits—such as day-one medical coverage, 401(k) matching, annual performance bonus and equity package — depending on position
• Paid time off is earned according to the local policy and increases with the length of employment