MongoDB is hiring a
Senior Education Technical Program Manager

Summary

Join our team and be at the forefront of innovation and creativity in MongoDB Education's Docs Content team as a Program Management Lead.

Requirements

• Experienced in managing technical projects and working with full-stack development teams using a variety of project management techniques
• Experienced with 5+ years working in a technical capacity and/or in a project or program management role
• Trained in working with project tracking software (e.g. JIRA, Rally, MS Project, Trello)
• Inspired to innovate in areas where automation can replace manual work
• Excellent communication and storytelling skills; knowing when and how to share with the right audiences
• Experience managing organizational change, understanding how to bring people along the journey
• A coaching mindset; the ability to utilize project management methods to enable team functions
• Diplomatic negotiation style
• Natural leadership and problem-solving skills
• Keen sense of when to follow a process and when process is getting in the way or needs tweaking
• Proactive approach, pride of work, and passion for iterative workflow development
• Expertise in creative, flexible, effective ways to work with global teams

Responsibilities

• Partner closely with content and engineering leads to grow the technical capabilities of the platform
• Serve as the go-to point of contact for large projects, removing roadblocks and tracking dependencies to completion
• Drive planning, roadmapping, and communications for projects to ensure timely implementation
• Create team systems by rolling out and memorializing scalable processes that empower the team and streamline their work
• Operationalize best practices for measuring success
• Manage Jira boards, dashboards, tickets, and automation to enable transparency and manage workloads
• Elevate the team’s presence within the organization by providing visibility to other stakeholder organizations including Engineering and Product Design understanding what information to provide to what audience
• Build trust and partnership between the Docs Content teams, Design, Product, and Engineering
• Develop process improvements for the Docs Content teams as a whole
• Drive coordination between education content & development teams and internal stakeholders to prioritize the team's backlog and plan its release roadmap

Benefits

• Flexible paid time off
• 20 weeks fully-paid gender-neutral parental leave
• Fertility and adoption assistance
• 401(k) plan
• Mental health counseling
• Access to transgender-inclusive health insurance coverage
• Health benefits offerings