Remote Senior Program Manager

Summary

The job is for a Program Manager within HSO International to manage international technology transformation programs with Microsoft Dynamics solutions, build client relationships, and grow revenues. The role involves delivering projects, developing new business, and developing practice & capabilities. Required skills include experience in large-scale, international Microsoft Dynamics implementations, strong communication skills, technical knowledge of Enterprise Resource Planning, Customer Relationship Management processes, and certifications about configuration or pre-sales of the AX or CRM Dynamics applications.

Requirements

• We seek talented individuals with experience in large-scale, international Microsoft Dynamics implementations
• Smart / intellectually curious
• A natural team player with proven abilities to manage international teams
• Culturally aware and able to operate across many diverse geographies
• Creative problem-solving ability whilst working in ambiguous situations
• Strong communication skills both internally and with clients
• Excellent written and oral presentation skills
• High degree of personal motivation, ability to self-manage whilst being professional and personable
• Ability to bridge between HSO Microsoft Dynamics solutions teams and client issues
• Deep functional knowledge of Enterprise Resource Planning, Customer Relationship Management processes, and other critical business enterprise applications
• Ideally, possess one or more certifications about configuration or pre-sales of the AX or CRM Dynamics applications
• Possess a detailed working knowledge of how Enterprise and Customer services are delivered at the process level
• Ideally hold at least one Programme / Project Management qualification (e.g. PRINCE2, MSP, MoR, MoP, 3PO, APMP etc.)
• An ability to talk to clients about current technology issues and understand market direction
• Degree educated or a professional qualification, e.g. ACA, ACMA, etc., preferred
• Strong Microsoft PowerPoint, Word and Excel

Responsibilities

• Manage the end-to-end delivery of high-quality Microsoft Dynamics (365 / AX / CRM / Office 365) technology transformation projects for international clients as discrete engagements or as part of more extensive technology programmes
• Provide advice on enterprise solutions and work with enterprise clients to optimise their business and information processes and benefits of Microsoft Dynamics functionality and technology
• Advise clients on the transformational aspects of Microsoft Dynamics, including enterprise and customer operating models, service delivery, mobility, and process execution
• Build relationships across all key stakeholders within allocated client accounts
• Supported business development and sales initiatives, including bids, proposals, and contract / commercial negotiations
• Support the development of tailored market-relevant Microsoft Dynamics offerings for international clients
• Expand Microsoft Dynamics' footprint and create opportunities with international clients by working closely with other Senior Managers, Directors, and Executives across the business
• Support the growth of the Microsoft Dynamics practice by sharing knowledge, developing thought leadership, and supporting team members' career aspirations
• Support the more comprehensive Technology Consulting practice through practice development efforts, proposition creation and individual & team training
• Help junior team members to develop through mentoring and monitoring in the role of a project and Performance Manager

Benefits

• You get a job with plenty of career opportunities with a leading provider of innovative enterprise business solutions
• You work in a professional and pleasant working environment with colleagues ready to help each other because success cannot be achieved without cooperation and pleasure!
• You receive an excellent salary (fixed and variable) and good benefits, such as a leased car, laptop and mobile phone
• You get a lot of freedom and flexibility to organise your workdays, especially to shape your career